Auto Liberty of Arlington

Great dealership to get in touch with. Originally missed my first appointment to test drive a used car due to a blizzard but Ken (salesman) was very nice when rescheduling. I eventually went in to test drive the used car and it was very comforting. The salesmen put no pressure on me and gave me all the freedom to explore the car on my own. Even when discussing pricing I didn’t feel like I was in a battle for it but much rather a discussion. Long story short the car was nice l, salesmen very helpful and I got an even better price than expected. Definitely try it out l, even if you just want to test drive a vehicle.

I wanted to send them an email regarding my car title that I haven’t received yet, even after paying the amount in full, it seems that their email address is not valid
when I send email it says that it doesn’t appear to be a valid email address.

Bad service you buy a car from here make sure you take it too get a full tune up and have money to spend for parts my vehicle was falling apart the first week 2^nd week my maintenance light kame on my car my glove compartment lock was broke and they told me it was my business I was on the beltway trims start flying off the car and the car was all scratched before I bought it they said they we’re gna fix it too not worry yeah fix it my ass I would never buy a car from here again now I gotta pay for parts paint job and who knows what’s next too come DO NOT BUY HERE DO NOT IF I CAN GIVE 0 stars I would go somewhere else

Very unprofessional and rude. Avoid at all costs. Their salesmen are corrupt and dishonest, even for used car salesmen.

I went to this dealership looking for a 2^nd chance in establishing my credit and getting a car. I thought I was gaining a deal in the vehicle. Ha! I was completely wrong! This dealership is janky too say the least. 1 they work as an agent of the primary finance company. 2 they will not offer multiple loan options but the primary one their an agent of. 3 they have unlicensed salespeople 4 they perform illegal VA DMV processes. Lastly look into their record with the Va Motor Vehicles Dealership Board where they have a serious complaint against them that was pursued in Federal Court. Yes, Federal Court. They settled public record for their illegal actions. They also have suffered many other complaints and legal actions against them in other states underneath similar namesake but same ownership! This dealership is unprofessional illegal and overall horrible! If you want to suffer incredible loss an unreliable vehicle and a dealership claiming no responsibility for their lack of care of vehicles and customers be my guest visit here! Go to professional licensed and LEGAL dealerships and purchase certified pre-​owned or new!