Mark of Excellence Cleaners

Very good cleaners, efficient, fast, and great tailoring. Prices are good and staff is very polite and cordial to customers.

I am unsure how good they are with dress shirts and pressing clothing, however I am quite certain that they did an awful job on my jacket…
I dropped off a white, knee length, down jacket a couple weeks ago, and did not know what to expect as it was my first time using them. I used a different dry cleaner several months back for the same jacket but decided to try mark of excellence since i was in the area. The guy working asked if he could keep it over the weekend since it was pretty dirty. I told him he could keep it as long as he needed to in order to get it clean. I wasn’t too worried about the stains, since they had always come out before.
Monday came and he called asking if he could have it a little longer because he was having some trouble getting the stains out. Two days later, my husband went to pick it up only to find that it was still dirty. So the jacket stayed at the cleaners another day. I finally went in to get it, and immediately noticed that the jacket looked almost exactly the same as when I dropped it off. He told me that down was harder to clean and the stains set easier. I noticed some rust stains in several places that were definitely not there before, and when I pointed them out, he said he wasn’t able to get those out (acting as if they had been there all along). He insisted that he did the best that he could, and that he cleaned it 5 times.
I was pretty upset so I took my jacket and left. When I got home, I inspected it again, more closely. It seriously looked as if it had never been touched. One would think that after having it for a whole week, and trying 5 times to clean it, it would look somewhat clean…
Out of curiosity I took a Tide pen to some of the stains and they came out. Dropped the jacket off at the old cleaners and it came back white and free of stains. Mark of Excellence, you lost a potential regular :(

Courteous staff and good work. Used them for pressing my shirts as my dad does every week.