Gerber Collision & Glass

Gerber Collision & Glas exceeded my expectations. I was referred to them by my insurance company, although the claim ended up a «self pay» because it was less than my deductible. They repaired my mirror and door promptly and for less money than they had estimated. Phil estimated the work (for about half what another body shop had estimated) and talked with me about how to keep the cost down. Dave did the work and checked me out. I couldn’t have been happier with their work.

Collision Revision was purchased by Gerber Collision and Glass this past year. This location still has the old sign, with a banner over it with the Gerber name.
I actually went here because I hit an ENORMOUS pothole which just about swallowed my car. At first, I really didn’t know how much damage was done. But when I pulled in their lot, I was really surprised.
Phil, the estimator, was extremely professional. He looked over the car and gave me a rough estimate of what needed to be done and what it would cost. He added that, in accidents like this one you don’t really know what damage has been done that can’t be seen so the price may go up. I understood and thanked him for his honesty.
In reality, it did go up about 50%, but was given the option of going elsewhere if I wanted. No, I trusted them and gave them the business. In fact, they did a great job — it drove off as if there had never been any damage and looked as good too.
My only complaint, and very minor, was that I kind of expected the car to be washed before returning it. The front end, where the work was done, was immaculate. The rest of the car, however, could have been at least wiped down. It is minor, I know, but I only mention it so you can say you want the car cleaned before it is returned. In fact it is so minor that I don’t hold it against them at all.
We were so pleased, we had some damage to another car we had been putting off fixing. As soon as my car was done, we dropped off my wife’s car for a needed body repair. The job done on that was as good as the one done on my car.
I highly recommend this Gerber location (there are many of them) if you need work done on your car,

I am sickened by the job these people did for me. My insurance company referred me to them; I’ll also give them feedback. I went in for a shattered rear glass window. They kept calling asking me to fix other jobs (painting the fender, etc) which I did but the prices were outrageous. They kept my car longer than promised (two weeks) indicating they were doing so because they are perfectionists. I wish! There are still shards of glass all over the back of my car, there is white pasty stuff baked onto my steering wheel and interior walls, there is crap all over the outside of my car as if they tried to wax it but left it on and now it’s stuck. I’m absolutely disgusted. What a waste of $ 3,000! I wish I could give them zero stars but Unilocal won’t let me.

High quality, fast, and friendly service

I took my car here about 4 months ago since they work with state farm. I had some bumper work done and the receptionist was very communicative. There was a day or two delay with my car. No major complaints there…
So why am I giving them 2 stars? For trying to convince me that a factory installed trim on my car bumper never existed. Honestly if you don’t have the part in stock and couldn’t use the existing one cause you broke it… be honest. Don’t take me out to see the shiny finished product and tell me… No…nothing looks funny… it was always like that. They took before pictures so should have glaringly seen the difference, but I’m guessing they ignored it? Either way, I double checked my pre accident pics and a stainless steel bumper sill and trim is most definitely missing off my car. They decided to go with the cheap rubber piece when they did my repair… i did go out and purchase one for a little over $ 100 but a) I don’t feel like I should have had to and b) when a customer says something doesn’t look right… You shouldn’t blow it off like it’s simply their imagination.
Solid workmanship, but I’d check every tiny trim and panel before letting them have the car… or you could save yourself the stress and go somewhere else.

I was rear ended and the damage was significant enough for my car to get a face lift. I was recommended to this location by the offending car’s insurance agency. I am so glad I went with them. They handled everything quickly and professionally. I was more than pleased with their services, and the staff exceeded my expectations. Collision Revision handled the whole ordeal start to finish with so much ease, I hardly recall a time when being rear ended is any kind of inconvenience. They arranged for me to have a rental on site when I arrived to drop off my car, and they even handled the return of the rental for me. You will not be unsatisfied with their services. Be sure to tell Julie at the front desk hello. They do a bang up job!

Usually getting my car repaired sits right up there with getting my teeth drilled on the fun scale. When my mom had to get her car fixed, we took the advice of a neighbor and we went to Collision Revision. We were quite surprised with how great the whole experience was!
Collision Revision gave us wonderful customer service (the kind I’m used to receiving in restaurants and clothing stores — not automotive repair shops). They were trustworthy (rare find in this industry), diligent (hard working) and affordable. I definitely recommend them.

Got my bumper cover replaced and repainted. Also they did some work underneath the bumper absorber and the tabs that hold the bumper cover. They decided to use OEM because the aftermarket cover would not fit right (This is a plus for them. Other shops would put it on and HOPE that the customer would not look at it). Got the car back the next day. Paint job was excellent. Minimal orange peel and the clear coat as clear and smooth as glass.
Phil is the manager at this facility.

They are great! I brought my car there after I was rear ended and the whole back end of my car and trunk were messed up. They were just very nice, and honest. They talked me through every step, and called almost daily to give me updates. I had to go through insurance and they they knew a lot about how to do that, and even dealt with the insurance people for me. They did awesome work, the back of my car looks like new and they finished ahead of schedule. They were just really nice and human, not too cooperate. I felt like they went out of their way to help with the little things. They also had some deal with the rental car place which made things even easier, becuase they just called them to meet me where i dropped off the car. Everyone was nice, but I think the man who called to give me updates and kept going out of his way was Steve. Also, they guarantee all their work for life. I will definitely go to them if I ever have future problems.