Carolina Express Carwash

I’m pretty sure that every time we go through here my car comes out with a scratch. I’ve decided no more.

Can’t recommend this car wash for many reasons. I’ve used them a few times over the course of three years simply because they’re close to my home and a quick stop after work. I’ve put up with their ineffectiveness because of convenience, but today’s experience has put me at the end of my rope. What I mean by «ineffectiveness» follows:
The $ 5 wash is set up to waste your time and money and I was all but told that by the manager and her assistant this afternoon. More on that in a minute.
After making one run through, which included a tire scrub and the usual tunnel wash & dry, the passenger side of my car was still wet, with soap inside the side mirror housing. I got back in the car line to bring this to the attention of the assistant who then gave me the runaround. He put me on to his manager (both of them kids who feel themselves brilliant enough to give life lessons) and she explained to me all the intricacies involved when a wet car dries.
I sat in my car listening to her spiel about how there will be no spots left when the car dries and about how the rinse can’t get the soap out of the housing because its too tough a space to tackle.
As the photos show, my car did indeed dry with spots on the passenger side and I know from experience that when I’ve paid for the more expensive packages that I never drove off with soap inside my mirror housing. Wet yes, soapy, no (as I said, I’ve used them before.) That’s where the wasted money part comes in…
I was told that the $ 5 wash doesn’t naturally employ a blow dry system and they basically cut on two fans as a courtesy to customers. The pricier packages use more fans, as well as tack on more services like tire shine, which somehow manages to leave my tires dirtier than when I came in. That method of business tells me two things:
1. Their $ 5 package is designed to fail the customer on purpose and the business is aware of it, leaving us to drive out of there just accepting that spots will dry on our cars.
2. In order to get more competent service, you have to pay extra, which makes usually sense but in this case, it means tacking on more stuff like a «wax» job when all you want is your car washed and dried with some modicum of adequacy.
It should also be mentioned that, in dealing with this place in the past, this is the first time I’ve run into the duo who sent me home unsatisfied today. Yes, I’ve left CEC shaking my head before, but not with these two. And I definitely won’t be leaving there feeling anything again because this is one paying customer set on keeping his money out of their pockets.

So I haven’t actually gotten my car washed here before so i can’t write how good the washes are.
They have free vacuums!!! Just watch out, some don’t have the greatest suction (only 1 or 2 o have run into)
They also have a nice little station of rags and cleaning supplies. Kudos to them.
If I ever paid to get my car washed, I would definitely give these guys a shot!

Absolutely zero customer service. I must have been walking around the shop with a sign that said «Ignore me.» Employees saw me walking around and ignored me. I waited at the managers office door for maybe 15 minutes while he talked on the phone and ignored me.

The full service wash is ok. Their 39 dollar full service wash is lacking attention to detail but not so bad that I would make a scene over it.

I went in a purchased the $ 39.00 wash and super vaccum/​blow out. When they finished my car. the winshield was still dirty the back window didn’t get cleaned at all. There was still dirty in the back of the car as well as in the cup holder.
I will not purchase anything over the 5 dollar wash from now on.

This is a great car wash in town. They offer a monthly maintenance plan which allows me to keep my car clean and my 4 year old daughter gets to spend some time with daddy while doing something constructive. The ride through wash does a pretty good job of getting most everything off the car, but lately it has started messing up my antennae on my truck. It might just simply be time to replace it since it’s endured 4 years of washes now, but this is my only complaint. After the wash they have a good number of vacuums to clean your car with or you can pay and get it done for you. They provide hand towels and window cleaner for you, which is a great convenience. Wish I could find another car wash like this one in the Kernersville/​Winston Salem region since I’m moving soon.

Great car wash in Apex! Located conveniently on HWY 55, next to Dunkin Donuts. They offer 3 levels of car washes plus can fully detail your car, if you don’t want to do it yourself. If you prefer to DIY they have plenty of high suction vacuums and clean rags for you to use. As far as car washes go, this one is my favorite!

This car wash is great. I spent 4 days driving across the country with my wife 2 kids and 3 dogs so the inside of the van was a nightmare. These guys got nearly all the hair out, cleaned the whole inside out, did a great wash on the outside with a light wax. All for $ 39. They worked on the thing for like 45 mins. I really feel like I got money’s worth. I had to tip them extra for their hard work. I’ll be back for the quick do it yourself washes for $ 5-​$ 12 too. They have Mobile detail service too.

After moving into the area, my car had been neglected for a while. It was in desperate need of a car wash, vacuum, and not to mention a waxing. But I live in an apartment complex now and it’s awkward to wash your car when your car is parked right next to someone else’s. So I had to find a car wash. I didn’t want to resort to a gasoline car wash (those don’t get off all the grime, plus they charge to use the vaccumm) so I did what I do best, I Unilocal’d.
I live in SE Cary, but this place sounded like what I needed, so I drove on over to Apex. THANK GOODNESS! It was exactly what I was looking for. I also came on Columbus weekend, so there was a deal going on where I got their best wash (the works, cleaning, clear coat, etc etc) plus a hand wax for $ 30. Normally it’s $ 15 for their best wash and $ 25 for the hand wax. Well, I felt like my car deserved it for all the hard work I’ve put it through, so I coughed up the moolah.
All I can say is, excellent service! From the car wash to the hand wax, there were people there to answer questions, direct you to the right place, and of course, the hand wax was great. I probably only waited about 15 minutes for it. Also, I noticed that (what seemed like) the head guy of the detailing area walked around my car after it was waxed to make sure all the spots were covered.
Finally, I drove my car around to one of their parking spots and used one of their many vacuums. I noticed that the one I was using had weak suction, so I tried the one next to that and it was much better. I’d prefer stronger, but it was good enough to get all the dirt out of my car.
They also have a cart full of towels you can borrow and glass cleaner if you need it. I already had my exterior fully taken care of, so I didn’t take advantage of this, but it’s definitely nice to know.
If you need your car cleaned, whether it’s just a quick wash or the works, I’d definitely recommend this place!

This is a great place to get your car washed. They re cycle the water and usually the wash is very good. Sign up for the E Mail, you will get discount coupons and specials for keeping you car clean. I am a do it yourself-​er and I like the towels and glass cleaner they supply for free. Also Vac is free for paying car wash customers. The Staff is always pleasant and ready to assist you. They do have a full service cleaning if you do not want to do it yourself. This is a GREAT PLACE TO GET IT DONE ! If you do vac you own car you can listen to classic rock they play through the PA system.