Arrowhead 24 Hour Towing & Recovery

This is the first time I’ve used Arrowhead… and I was impressed!
Our 15-​passenger van had a rear brake failure, and was not able to be driven to a shop or towed with a normal «hoist» truck; we needed a towing company with a flatbed truck to get the van to the shop to be fixed.
I scheduled my appointment with the towing company, and made the specific request for a flatbed truck dispatch.
Here’s what I got:
— The driver was ON TIME;
— The driver pulled up in a flatbed tow vehicle, just like I’d asked;
— The driver was courteous and friendly;
— The van was on the flatbed and ready to go within 20 minutes of the driver’s arrival;
— The driver took every safety precaution; and
— The cost for towing was VERY reasonable (compared to other companies I checked with).
Completely pleased with my experience.
Needless to say, I hope I do NOT have to get any of our vehicles towed again… but if I need it, I know who I’m going to call.

This company is top notch!!! We call them to pull cars/​trucks out of precarious predicaments where more damage can be expected if things aren’t done correctly. We can always count on them to keep things safe and our claim cost down.

Twice this week I’ve been picked up by them or used their service and both times I’ve had good. I forgot the drivers names but both were very friendly, and even suggested a couple of problems with my vehicle. Not sure if the $ 80+tax is standard for the rest of the companies for local tows but I definetly use them again.

Frank is the man!
Our 64′ Chevy truck decided to roll down our driveway, cross the street and down 100 ft into a neighbor’s fence. We weren’t home and luckily no one was hurt. After calling AAA and having two different tow truck companies tell us, «No way!» We were stumped. I found this company on Unilocal and decided, why not?! Frank came out, took one look at it and said no problem! He was fast, efficient and friendly. I highly recommend them. It was worth every penny.

We didn’t even get picked up yet and I AM SO HAPPY with them. I spoke to Hillary and the second she answered the phone, I felt so much better. We’ve been stranded for an hour and we only need to be towed 15 minutes away. Everyone else was charging us an arm and a leg, but these guys helped us so much better. They gave us a faster response time, not 2 hours or more and they found a truck to get me, my husband and my two children with their car seats to where we need to be. She was amazing! She turned my already horrible day around.

My husband had some car trouble yesterday. He was with our son, while I was stuck at drill. We run a local machine shop in Pittsburg, and at the end of the day, the car wouldn’t start.
After calling other local towing companies, and being told that they MIGHT get to him hours later, (one of them said 6 HOURS LATER!), he found Arrowhead.
They were willing to help and came out quite promptly. They even beat me home and I was 1.5 hours away! He was so relieved that I felt I needed to share his story with others. From both a personal and a business perspective, we would definitely recommend this company.

I was looking for a towing company to tow my car from pittsburg to antioch. I wanted to make an appointment for the following morning so it would be towed before work. I called other places and arrowhead were the only ones that could schedule an appointment for me. I was so relieved. I called the next morning and asked them if they could show up earlier than scheduled and they ended up showing up early. They made it so easy and even billed my State Farm agent as I requested. They made the whole towing experience from start to finish easy! Thank you! Will be definitely using them again!

When our truck broke down on the freeway, Carlos at Arrowhead came to our rescue! He got there fast and was the most professional tow truck driver I’ve ever met. Even though our insurance company gave them the wrong information, Carlos made sure that my family was safe and arranged to get us all home while he towed the truck. I recommend to anyone that needs help to give them a call.

Roger mcBride was excellent definitely the ideal customer service! Friendly and very helpful

What can I say! it’s been a long time since I’ve seen a tow truck show up at the appointed time that was made, and then having the dispatcher call at the appointed time to make sure the truck was there, was like having the best tasting cake at the state fair, but wait, there’s more! Roger and the dispatcher were the nicest people to chat with, and were more concerned about my vehicle and time than I was, and for this I take my hat off to you. I don’t think my insurance company could have picked a better tow company to assist me. Roger and Ms Dispatcher (too much noise in the background and couldn’t hear your name) I commend you on your punctuality, professionalism, and concern about my vehicle and time and not just making a buck, which is a rarity nowadays, I will definitely spread the word about you guys. I think you are one of the best kept secrets in the bay area.

The service was great. Roger was friendly and efficient. He even cleaned my battery terminals to see if that was causing a problem with the battery connection.

Arrowhead Tow was amazing! I called in and spoke to Sandra and in less than an hour from calling them they had picked up my mom and brought her home. Fast service for a great price! And they were very friendly :)
Thank you Sandra and Arrowhead!

Solid, friendly, professional service. Be it the representatives that answer the phones (detailed and informative) or the towing staff, all were great. Aaron in particular was helpful to provide assistance with someone’s car who was towed there and gave her a helpful lift just a block away to a nearby Auto body shop.

Today I got a nail in my tire, and I tried to use the Fix a Flat to inflate and seal the hole. The fix a flat started spraying out of the hole, and I knew I was going to have to change the tire. My Nissan Leaf, in the interest of saving weight, does not have a spare tire! I called Arrowhead, and within 30 minutes, my car was up on the flat bed and on the way to America’s Tire. The driver Ray was fast, courteous, and even checked the owner’s manual to make sure there were no issues with the tow. I would definitely recommend Arrowhead Towing.

I’ve been using Arrowhead Tow for years. They are always helpful and can actually park the cars where we want them. They are my first call when it comes to towing.

They claim to serve Elk Grove/​Sacramento on Unilocal,but once you call they tell you that they don’t serve this area. False advertising.

I’m generally not a fan of tow companies as they usually aren’t doing me any favors, and they tend to be expensive, but Arrowhead is an exception to the rule. When my motorcycle took a nail to the tire and I was stranded in warm and cuddly ghetto of Antioch, Arrowhead took great care of me.
They were fast, fairly priced, and concerned about me. I called my insurance agent who let me know that I actually didn’t have tow coverage on my bike, but suggested I call Arrowhead because they’re the best around, and as far as I’m concerned, he’s right. Arrowhead is a rock solid tow company!
Plus, in the middle of rush hour traffic they were able to get to me, get my motorcycle up and strapped to their truck, and over to Contra Costa Powersports before they closed so I could have it fixed ASAP! It was great. Thanks Arrowhead!

Dear Arrowhead and anyone needing a GOOD towing company–
Every person I’ve talked to here is friendly and helpful and amazingly polite — The dispatch to the tow truck operators! It has been a real pleasure working with such an amazing staff of people. Thanks for all your help and the ease with which you arrange service. It’s so refreshing to work with such a great group of people who care about the service they provide.

I use Arrowhead a lot. A LOT. 99.99 999% of the time it’s for work. They’re always super friendly on the phone, and in person and VERY careful with our cars. I usually talk with Hillary and she’s super friendly. Whenever Hillary isn’t there, whomever answers is just as friendly.
What’s awesome is that they can literally tow anything that moves; cars, trucks, semi’s, motor homes, airplanes (ya… I know!).

I really wish I could say more, but due to my personal ties to the company it wouldn’t be fair, but I will say they are on my EXTREMELY short list of tow companies in the area I would let touch my vehicle. and this was the case even before my personal ties came about.