Alaska Cycle Center Ltd

Can’t believe they’re still in business with their horrible customer service. Wish I would’ve read all the reviews before I I went shopping around for a four wheeler!

This place sucks… Poor Customer service !! Really Rude. Owner was so racist and disrespectful. Never go here !

Don’t buy anything from this place. They are the worst!!! The manager is arrogant and condescending. The service is terrible! Don’t dare ask any questions, you will be spoken to like your business isn’t wanted or needed! This business is shady.

After requesting an online quote for a new four wheeler (they have a request a quote on all their products on their website).for the third time in two weeks I finally got a phone call from the «manager». He informed me that they don’t give prices over the phone or Internet. He said he’s not going to give a price to go shop with… they just don’t do that. My only days off are the days they are closed… he said I would have to come in for a price or I’m out of luck. I should have known better than give them another chance cuz they didn’t bother to help me last year either. I bought a new Polaris at Hatcher Pass Polaris last year. Hatcher Pass Polaris gave me a price this time also and I will buy there again next week… Tony… (at Alaska Cycle Center) has no clue about customer service.

I find it crazy that they wanted $ 60.00 more for a pair of shocks than their competition. I wanted factory replacements and was told it would take a week or two to get the shocks in. I am driving to Wasilla to hatchers Pass they ordered the same shocks for $ 60.00 less and got them in three days. Thats the service you should expect!