Pizza Hut

The food was okay-​ish. The service was terrible. If you want to have pizza, make it at home. It will take less time. This is the second time I’ve been there and had to wait almost over an hour. Also, we were the only table there eating in. Ps, there is mold on the vent above the counter and fruit flies everywhere. Don’t waste your time.

I love Pizzahut Pizza. I’ve ordered for delivery from this place many times. The last 5 times I’ve used them, they’ve forgotten my extra sauce, were 35 – 45 min late on a 45 minute delivery time which makes it almost a 90 min wait?! I will not use them again after this! So bummed. :(

Their lunch buffet is awful. Pizza is hot for 5 seconds. They bring out 1 pizza that is UNCOMMON every hour. It’s like they make pizzas for the buffet by throwing toppings on there that they have too much of. There is only one man working every time I come here. Granted, when I order a pizza to-​go ONLINE (don’t even think about calling), it comes out OK. But everything else about this place is ridiculous.
Might as well go to CiCi’s pizza

From being from out town and have had Pizza Hut lunch buffet before. I figured I would come in early and beat the lunch rush. I sat here for a hour from 11:30 — 12:30 and no wonder why this place is not packed at lunch time.
Food is only hot when it comes out
Customer service — well there is none
Refill on drinks — only if you get them yourself
Amount of hot food coming out — 1 – 2 pizzas every 20 minutes
For the whole hour here only 5 people have been in the place to eat the lunch buffet.
Workers are workers but no hair nets, no gloves, no clean up.
Does not ask you how things are going. Is everything alright.
Just bad bad customer service and it shows with the place not being packed for lunch time.

Unfortunately, this is my delivery location. Got my order wrong. Of course, I paid and tipped driver anyway. Called to report the order as wrong. Like missing toppings, drizzle, and incorrect crust flavor. Totally off. Management was supposed to credit my card back. Never did. Called again. And again and a fourth time. Unwilling to resolve. No credit, no concession. No nothing. Mistakes happen often. But integrity speaks volumes from me, a business owner to the next.

Do NOT go here. Worst customer service experience. I walk in and the the woman doesn’t even say hello says, you picking up? I tell her I would like to place an order to go. She does not say a thing, just looks at me and goes to the back. Comes back 5 minutes later and says someone will be right with me. I ask her if I can place my order with her and she begins to tell me she’s «off the clock» and «done for the day.» CLEARLY! I tell her then I’ve already been waiting and for the sake of time and busy schedule that I’d be leaving. She clearly did not care as she said «whatever, bye» as I left. What a shame as I will not be back! I hope the one customer in the entire restaurant was satisfied. I’m sorry I was not welcomed to the EXCLUSIVE CLUB THAT IS THE MAIN STREET PIZZA HUT!!!

You better have patience. My friend and I arrived at 7 pm on a Sunday night. Only 1 other customer was there, a small family. We saw 3, maybe 4 employees near the front counter and a sign saying wait to be seated. We waited, maybe 3 – 4 minutes before one of them noticed us and said sit wherever we wanted. After another 5 minutes we had to flag down one of the employees to ask for a menu. Told there wasn’t one, we ordered the pepperoni stuffed crust and 2 drinks. Got our drinks and waited at least 20 minutes for our pizza, which was delivered to the family at the only other table occupied — and they already had their pizza. A few minutes later it was brought to our table. We were ignored for the next 25 minutes although the place was empty, and had to go to the counter to ask for our bill. One of the employees was busy on the phone, another was talking to a walk in customer and we waited another 5 minutes trying to pay the bill. Then there was a problem with the computer register and one of the employees had to take my cash to «the back» to make change. Another 5 minute wait, place still empty. Got my change and left. Pizza was good but we won’t be back.

Every time seriously seams to suck when we come here for dine in. I’ve never had a bad dine in experience in other pizza hits but always do in this one. I still come back hoping something’s changed though.
So tonight’s experience food was ok, but when my boyfriend has to walk up to the employees who are too busy talking to one another to ask for refills (we even slurped empty cups and loudly put them down on the edge of the booth multiple times in hopes for some sort of attention) and then a second time for a to go box, I’m not gonna be happy. I always feel badly leaving a low tip but always feel that’s what’s deserved here. The only time they take effort to help us is to get our order and bring out the order. Even as I sit here writing this review I’m noticed.
Apologize for the length but seriously Alpharetta Pizza Hut get it together.

I got home from bowling last night and after smelling alley pizza, and the dang commercials for the new cheesy crust pizza, I was sold. I ordered it online, and it arrived within about 30 in later. this may hands down be one of the best pizzas ive ever gotten delivered. I got a think extra cheese jalapeño, mushroom and peperoni, and it was so dang good. and then just a peperoni and mushroom cheesy crust, which was also delicious. It was hot and fresh and kudos pizza hut. you have restored my faith in delivery pizza. they used to be my go to, but after a couple bad deliveries we moved on to pap johns, who also dropped the ball so we moved on to domino’s, but pizza hut, you have resotred my faith, and since my hubby scarfed all the leftovers, we will be talking again… soon :)