Summerfield Suites By Hyatt

The cleaning staff stole a $ 100 gift check from my room and denied ever seeing it when I asked the front desk. It’s a nice enough hotel but don’t leave any cash or valuables in your room unless you want the dishonest cleaning staff to take them.

This hotel is quite nice. There is one fatal flaw that knocks this way, way down. It would have been a ⁴⁄₅ star rating without it. First the good.
I like the suite layout. I like having a kitchen. The rooms are modern and nice. The TV’s actually have HD channels. So many hotels have HD TV’s but they don’t have HD channels. Another big plus… The wireless internet connection is very fast for a hotel. I am getting about 8Mbps, which for a hotel is super fast. They have free hot breakfast which was very good. This place is great…(except for that one fatal flaw)
I am on the 3^rd floor and since the rooms have outdoor access, it means that I have to climb up the stairs. This isn’t a big deal for me.
Now for the one fatal flaw. All I hear in the hotel room is car traffic. It is pretty bad and pretty loud. I have 2 young kids at home and was looking forward to getting some sleep on a business trip. Nope. Once rush hour starts you can forget about sleep. And rush hour started pretty early here. (About 6am) It is such a shame because I really, really like the room.
UPDATE:
My original rating was 2 stars. I was back in town for business and I wanted to give them another chance. This time I made sure to get a room opposite of Arapaho Blvd. That side of the hotel is whisper quiet. I mean very quiet. I will come back and now I know where I will be staying when I am in town for business.
UPDATE2:
I stay at this hotel 4 – 5 times/​year. My last 2 visits I had the same issue which has made me re-​evaluate the rating I gave them. Their wi-​fi speeds are atrociously slow. They used to be fast a few years ago. Even up to last year, but since then they have gone downhill. When I say slow, I mean 300Kbs-​600Kbs slow. I could live with slow but stable. The problem is that not only is it slow, it drops from time to time. So if you need to VPN in to work, forget it. On my last 2 visits I had to tether to my phone for my internet access. My phone gets about 20Mbs. (Verizon 4G… so 30 – 60 times faster than what the hotel provides) This is VERY annoying. I didn’t complain about it, but upon checkout they asked me if they could do anything any better. I took this opportunity to tell them that their internet connection was slow. They said that they are aware and are changing internet providers.
So until I go back and see faster internet speeds, I will dock them the 1 star.

Furniture looks utilitarian. Kitchen has high-​end, modern look. Pool side is noisy late into the evening. Door’s deadbolt lock did not work. From the time we checked in, I had the feeling we were on our own and not to count on hotel for high level of service. We had requested a quiet room on top floor in our reservation. We received a middle floor facing the pool and basketball court. The desk clerk refused to change it, falling back on the fact the room had already been assigned. I got tired of arguing with her. Our reservation was prepaid, so they had me trapped and could make me as unhappy as they wanted and still keep my two nights’ rent. I won’t make that mistake again.

We went to Dallas for a family reunion and this hotel was recommended to us by a Hyatt rep., when we called to book our reservations. We were more than pleased by his suggestion.
The hotel doesn’t look like much from the outside, as it’s still very dated, but the grounds are quite clean and well kept. The rooms have been recently remodeled with a bunch of upscale upgrades. We felt quite at home with the large rooms and spacious living areas. It felt like a home away from home. I didn’t even want to leave!
The staff is very warm and friendly and eager to accommodate their guests, which is always a plus in my book.
The only downside I have to say about this hotel is the fact that they have no elevator, and it would be quite difficult for handicap people to enjoy this hotel without a first floor available. And we got lucky getting a first floor, as they get booked fairly quickly. Other than that, I would recommend this place for anyone! The area is also great, too. You’re pretty much near everything where you want to be.

Flashback to the college days. That’s the impression I got when I walked to my room here at the Summerfield Suites. This place reminds me of an apartment complex near any college campus in America, with an inner courtyard featuring a pool and basketball court, and individual units with a full kitchen, living area, bedroom with attached bath and walk in closet.
The value is good, something like $ 89 a night plus taxes. The location is convenient to North Dallas locations and the bed was big and comfy, but the furniture is worn and run down, the carpet had sloppily patched holes, and the kitchen and bath cabinets and plumbing fixtures were extremely dated. Don’t expect the Ritz here.
On the bright side, there are additional freebie perks that add to the overall value and good experience. There’s a daily happy hour with free apps, beer and wine; free breakfast; and free wifi.
The Summerfield really is a bargain, and if you look at the room sideways with one eye shut, you might even feel younger (minus the text books).

Fan-​freaking-​tastic!
My husband and I planned a weekend trip to Dallas not too long ago. We had booked a studio ste at the Hyatt a few miles from the DW Aquarium. The room was really spacious and clean. We had a kichenette, a living area, and a king sized bed. What more do you really need?
A free breakfast buffet was included in our $ 65 a night price. We loved the area, the room, and the service. We will be going back, I’m sure.

Whoops, I posted the below review in February ’08 on the wrong Hyatt Summerfield Suites location… my B! I have the correct location now. Sorry for the confusion!
(Written Feb ’08):
My company sent me to Dallas (Addison) again for another three week business trip back in January. They put my colleagues and me here mainly because it was cheaper than the Marriott (sucks right?). The hotel reminded me of apartment style dorm rooms that one would find on a regular college campus. My room had an old musky smell with old furniture and it didn’t have that clean feel to it. The pillows were gross and the bed was not comfortable. I actually laid a clean tshirt over my pillow because I was grossed out. There is a full kitchen with plates, silverware, pots and pans. They will even go grocery shopping for you… all for a fee of course.
The «gym» was basically nonexistent and had one working treadmill, a broken stair-​stepper, and a broken bike. (Not sure if it’s they’ve been repaired since my stay). The hotel offers complimentary gym passes to the 24 hour fitness which is a 15 minute walk from the hotel, but you have to trek though crazy traffic. They have a shuttle service, but I would have felt awkward asking them to drive me to the gym…
The pool/​jacuzzi was covered for the winter season so i couldn’t test that out. There’s a basketball court but I wouldn’t advise anyone to play (especially at night) just out of common courtesy for other guests. The court was right outside my room and each bounce made me more and more agitated. I didn’t appreciate people bouncing the ball as I was trying to watch TV or sleep.
On a positive note, they serve breakfast from 6 – 9 am, which tasted decent and they have some sort of «happy hour» from 5 – 7 pm where they serve small dinners like pasta or tacos and provide Bud and Bud Light on tap along with some cheap wines. I didn’t get the chance to experience their happy hour because of work. Though, all of it is complimentary so no complaints.
There are a lot of restaurants near the hotel so that ALMOST makes up for the fact that the hotel does not have room service. The Outback Steakhouse is literally behind the hotel.
If you’re looking for a decent place to stay, you may want to consider somewhere other than the Summerfield Suites. I would suggest Dallas/​Addison Marriott Quorum. I had a really great experience there and it’s in the same area. It is, however, more expensive. Read my review on it for further details. The Summerfield Suites is definitely a bargain, but you get what you pay for.