Hawthorn Suites By Wyndham Addison

The only reason I gave 1 star is because 0 is not available! We reserved 4 rooms for a 15 person family vacation, when we arrived only 1 of the 4 were ready due to poor booking from hotel. The first room was in good shape but the othe 3 were in bad shape 2 smelt like a night club with all the smoke smell in the air and the last room smelt of heavy mildew. The less than caring staff could not come up with any help due to no manager on site until Monday. All in all so sorry we gave this poor hotel chain a shot at 400.00 worth of my money. I would like to hear from the magement. the only person I have full respect for is viraj he is the one they left in charge to deal with problems thanks to him for helping with this stressful time. Brian.

Worst customer service I’ve ever experienced in a hotel. I work for a Dallas based company at travel extensively around the U.S. and Canada spending thousands of dollars a year in hotel expenses. On a recent trip to this disgusting hotel I encountered a shitshow of lazy employees and unprofessional management. From the dirty rooms to the creepy night clerk all the way to the unresponsive management, this hotel by far is the most disappointing waste of company resources I’ve ever had the displeasure of paying for. It was nothing but one let down after another all the way up until check out. There are many premium places to spend your time visiting/​working in Dallas. DON’T BE FOOLED INTO PAYING ONE DIME FOR THIS SORRY EXCUSE FOR A BUSINESS BASED ON HOSPITALITY.

Stay for two nights with queen bed suite. Heard about this place through our AAA your guide. The room was big tpcthe left was the kitchen with refrigerator, microwave, stove and sink; even utensils for eating. A separate dining\ living area with flat screen t.v. & couch. The room to the right had a queen bed in middle of room a small closet w\ a drawer for clothes plus flat screen t.v. I agree with other review that air-​conditioner was placed weirdly against the wall. But I suppose it’s more modern then a clunky one on the floor.
They had breakfast in morning between 6 – 9; small window for put of towners not used to time difference. The gym was close to our bedroom so that was really convenient. I tried it out, since I couldn’t sleep I figured I’d work out some. There’s a window in there too, w\ a view of the pool. I actually? l actually didn’t get a chance to try out the pool this time. maybe next time. However, I think it was in the tour guide because there are a ton of different restaurants w\ in walking distance

Small suites. First room had a stain on the couch I noticed from the front door. The second room had a key malfunction. Not impressed. Customer service is below average.
Not sure about the breakfast buffet quite yet, but I’ll add to the review.

My wife and I like to take weekend getaways once a month or so. We decided to try the Wyndham and are quite pleased with the accomodations. First, let’s start with the negatives. When checking in, the lady behind the desk asked for a credit card. I handed her my debit card (my usual method of payment) and then found that they had put a $ 30 hold on my account. If I had known what was going to be charged, I’d have used a credit card. As it is, $ 30 is missing from my checking account and won’t be returned for a week or so. There are only a couple of hotel chains that do this, I’m not sure why. The next negative is the bed. It’s on the slabbish side of firm, and was positioned very close to the AC unit. You sleep in the blowing wind. Odd, since there’s plenty of room for the bed to be moved away from the AC. Happily, those are the only complaints. The room is spacious and clean. The fridge worked well as did the two burner range top. Detergent was supplied for the dishwasher and there are even utensils, dishes, and some cookware in the cupboard. The staff was friendly and helpful, the breakfast bar was well stocked, and the general appearance of the hotel was clean. We’ll be back, and we may have found a new favorite hotel for our local getaways.

The accommodations were comfortable and clean. The suite was spacious. It was centrally located. Walking distance to many good restaurants, including our favorite Kenny’s Wood Fire Grill. The hot tub was cemented over, which was a disappointment. We recommend this Hotel. Thanks for reading. The Bike Chaplain

I got into Addison about 10:00 last night. After arriving at Marriott and them overbooking and giving up my hotel room, I was left without a hotel. Marriott called over 7 hotels in the area and they were all sold out. Luckily, my friend did some searching for me as well and this hotel had 1 room left.
It was 11:00 by the time I arrived and was exhausted. I was so happy to have found a hotel. However, when I walked into the room there was a huge cockroach. On top of it, I found the room to be dirty and there was used soap in the shower.
Marriott was already paying for my hotel room so there is nothing that Hawthron could have done to compensate me. They would not have even been able to switch rooms since I took the last room available.
I would never go to this hotel again.

Hotel was great for a couple nights personal/​business stay. We were in a 1 bedroom queen suite… the bedroom was a little small but I definitely like the separation of the bedroom from the living area. Couch was only a loveseat and a little small. This is a very functional hotel room and good for short stays, but I wouldn’t plan on staying here for an extended vacation. Bed was comfortable but a little squeaky. Also, not sure whether it was due to the location of the room, but the free wireless internet was very slow. Lots of eating options in the area within walkable distance, less than 0.3 miles to Addison Quorum where basically every type of food option (including vegetarian options) are plentifully available.

Poppie got this spot for after our NYE events and coming back to closeout the night with friends. Checking in with the female clerk was smooth and friendly. Very impressed with the lobby area. Nice and comfy leather seating. Entry to the elevators getting to the rooms is kinda tight and small. This location was very convenient for our first stop of celebration (Buttons Addison) and the other parties we were going to.
Our suite was very accomodating for the time spent and waht we needed it for. Very nice, tidy and clean in all areas. Flat screen in the living/​kitchen quarters and in the bedroom. Closets are very small. Kitchenette had reg. size fridge, dishwasher, plates, utensils, glasses including champagne and wine ones, and coffee cups. The only thing that we didn’t find in the suite was a bucket for ice.
With our corporate discount, Hawthorn was well worth the stay and more. It totally was just right to mingle and entertain with our friends after the parties.
Upon checking out the male clerk Thanked us by Mr. & Mrs_​_​_​_​_​_​for our stay, very nicely.
If you are looking for an extended stay or a get-​away weekend this is surly to fit your need. Housed between Outback, Buttons and many more good establishments being right off Beltline Rd and within mostly walking distance…:()
PERKS: Even though we had plans for breakfast at another place they do provide it here. It was a very good setup with fresh fruit and all your standard selections. With free USA Today newspapers and Wi-​Fi.
MINUS (1) * STAR: Noise level once you are in your room is very thin and your nearby room doors closing will keep you awake if your not a hard sleeper. I was hungover and sleep deprived…:((

When it is New Year’s Eve and you are going out to get your drink on, you either get a cab or find a place to stay. Since Addison is damn near a road trip for me, I decided to bite the bullet and get a hotel. Turns out the Hawthorn Suites were right across the street from the bar I was going to soooooo ding ding ding they win!
Check in was simple and the guy working was super friendly. I got my room up on the second floor and went up. The halls are painted in this yellowy green puke color so if you are looking for a place with a fancy décor scheme this ain’t it! The room was pretty big — two big beds, a full kitchen with all the kitchen utensils you would need to cook a full meal, wine glasses, everything. You could definitely live here so people looking for a long term stay type place should check it out. The location is right on Addison road behind the Outback, across the street from the Quarter, and conveniently located to many restaurants, bars, and the Tollway. And did I mention it was fairly inexpensive? $ 80 for a two bed room! Not bad!
Overall this place fit the bill for clean nice room with comfy beds so I could crash after drinking myself silly on NYE. Try it out next time you find yourself in need of a hotel in Addison.