Pepe Car

The worst.
First, they do not have an office/​car pick up on c/​Bejar or anywhere in Sants. So I called, fortunately they picked up on the first ring and told me to go to Goldcar to get my rental. Please show me where it says that anywhere in our reservation documents?
Second, the insurance we purchased through Pepecar was not valid at Goldcar so they said we could cancel it online or call to get a refund (wild goose chase ensues) but had to purchase their insurance on the spot.
Overall, a very shady shite show.
First and last time with Pepecar. Back to Sixt and Hertz where renting a car is as straightforward as it should be.