Went for brunch, ordered vegetable egg crêpe, it was cold when it came. The potatoes which it came with were partly frozen and not fresh at all. Someone ordered a spinach and egg crêpe and the spinach wasn’t even Sauted. Really not impressed.
Irene T.
Tu valoración: 4 Vaughan, Canada
Came here for my sister’s birthday lunch. The place wasn’t packed. It was about a quarter full on a weekend lunch. I was never a big fan of savoury crepes until I tried one here. It was delectable. The server didn’t really come around much, but that’s understandable. We were engaged in our own conversations and didn’t need much. Water was always refilled before we asked for it. A great experience. Price point wasn’t bad either.
Vane V.
Tu valoración: 3 Toronto, Canada
I loved coming here, getting a nice latte and then ice cream on a waffle, or crêpe, or a sundae. Up until maybe a month ago when after receiving my latte — it was in the smallest cup I’d ever seen a latte in! I questioned the manager I think he was, and he said it’s the same size as before, just taller… umm no, I’m not an idiot thank you, after a few sips it shouldn’t be finished, and I can clearly see the depth of the cup when it is empty. It is a larger sized espresso cup, and for lattes to be about $ 5, come on… use a regular sized cup if you want customers to have an experience where they are impressed and want to come back. I guess that’s another regular customer you just lost to Demetres and Symposium around the corner!
Que E.
Tu valoración: 2 Vancouver, Canada
I have been here a couple times before. I brought some friends with me and was sorely dissappointed. The ice cream and waffle cone were good but don’t come when they are busy. Staff aren’t able to handle the flow of guests. My group of 4 was waiting 45 min and a party of 5 before us waited even longer. They sat 2 groups ahead of us who came in later. The two groups where also a party of 5 and 4. Which didn’t make sense as those two groups that were seated had come in after us to get seats. When we went to complain, I noticed my name crossed out and no one had called for my party. I was standing in front of the cake display, so I would have heard my name being called. The server said some guy used my name and gave a lukewarm apology. It was odd because our party was made up of asians and the party before us that was still waiting was made up of a visible minority(black and asian group). The two groups that got seated ahead of us were Caucasian. What does this tell me about their service?
Shaheer M.
Tu valoración: 3 Markham, Canada
Nothing outstanding about the place, can be summed up as a demetre duplicate with more cake options. We got the peanut pie cake and the chocolate fudge cake, the serving size was huge, it was good, a tad on the sweet side, nothing very unique about the cake. The biggest let down was the service, we couldn’t figure out who our server was, one person had us sit down, the other took the order, somebody else brought us food and another person brought the bill. it took them at least 15 minutes to bring us the bill after we asked for it, and we had to ask twice. the seating space is very crammed, two groups on our both sides and our tables were barely seperated.
Ritika G.
Tu valoración: 4 Toronto, Canada
4 stars for the food but have cut one for the customer service. The staff needs to work on their attitude towards the customers. The food was great. Loved the waffles served with cappuccino ice cream, fresh cream and hot caramel sauce!
Sam E.
Tu valoración: 3 Toronto, Canada
Good food. Usually empty depending on the time. Customer service was decent based on other reviews I guess we got lucky. We had waffle with hazelnut ice cream and it was pretty good. No complaints.
Melissa M.
Tu valoración: 4 Toronto, Canada
This place is clean with a fun atmosphere. The food here is phenomenal, I’ve been here many times and has never been disappointed. Everything from their savory crepes and pizzas to their cakes and ice creams have been amazing. Their prices are a little on the high side, but worth it. Kids love this place. I would recommend making a reservation if you plan on coming on the weekend, it gets busy.
Daniela C.
Tu valoración: 1 Vaughan, Canada
Note: This review is strictly based on customer service. Unfortunately I didn’t get as far as ordering any food or drinks. I walked in last night and the place was packed. My boyfriend and I stood for about two minutes right beside the«please wait to be seated» sign waiting for the staff(who crossed our path several times) to just acknowledge that we were standing there. Two minutes(which actually feels like forever) come and go and nothing. I get that they’re busy, but a simple smile, some eye contact, or an «I’ll be right with you» would have done wonders! Customer service 101. Eventually I had to go seek out staff and ask if they were even open, or if maybe I happened upon a private event. I told one of the girls behind the counter that we were waiting to be seated and she just said«it just seems like people are seating themselves tonight»… um, WHAT? Whatever. Peace out, Spin. Get your act together.
Farah K.
Tu valoración: 1 Thornhill, Canada
I would start by saying how it is quality wise a lot better than most places around, but I had such a horrible experience. I entered the Desert Café to such a stunning décor, but the service was not the best. This business is highly rated, but there are a few pros and cons I must inform you of. I went with my sister and her 2 kids, My sister and I ordered off their Decadent Deserts menu. My sister ordered Sugar Sugar on a waffle, which was hard as a rock for starters, along with not placing the sauce on the waffle like she requested it was placed on the side. I ordered You Make Me Wanna, and I must say for a day I was CRAVING apple pie this was about to make me not have any cravings at all. I found fingerprints all over my plate and little finger marks throughout my ice cream. The kids had the same idea as myself with apple pie and ordered 2 apple blossoms, they were the size of my palm. The first problem is that they were COLD, second problem is that we paid $ 10.25 each for the apple blossom. Now to move on from the food lets talk about service. our server was very rustic with the sides of her head shaved. The owner is very unprofessional sitting by the cash register playing on his phone. I personally do not recommend this to anyone I know.
Viral D.
Tu valoración: 4 Falls Church, VA
A good desert, better than demetres with great presentation and even better a taste. My fiancé and I went there on a whim just to get some ice cream, and instead, we went into a really cozy café and enjoyed a good size sundae. As other people have mentioned… the prices are definitely a bit more expensive than expected out of a desert café, but the décor and the furniture makes the place look a lot fancier than a dessert chain cafes around. Definitely worth the little bit extra to enjoy a cozy dessert date with that special someone…
Sam S.
Tu valoración: 4 Toronto, Canada
Love this place but prices are kinda expensive compared to similar themed cafes
Chris C.
Tu valoración: 1 Markham, Canada
Upon entering there is a full display of cakes which they carry. I was craving a Red Velvet cake and saw that there was a full Red Velvet cake which was pre-sliced. Not one single slice was missing(You will understand later why I make a point about there not being a single slice missing). The slice of cake was $ 10.50 which included some vanilla ice cream. The price is in a category of its own. Next level expensive. Super Saiyan level expensive.(I can’t believe I’m refering to Dragonball in one of my reviews). I think the most expensive slice of cake I had prior to this was a $ 9 cheese cake which tasted amazing. So with this kind of price tag I am expected to be blown away. What we get instead is a glob of ice cream placed on top of the Red Velvet cake and another glob put on the side. Yes, a GLOB. Not a scoop which is what you would expect. Terrible presentation. The cake itself tasted just as bad as the presentation. The cake was dry, the cream didn’t taste anything like it should. Did not even have a hint of the cream cheese flavour it should have. Simply one of the worst cakes I have had. To make things worse, when we left we saw the Red Velvet cake which was on display and it still had not a single slice missing. So either we were served days, possible weeks old cake or the cake they have on display upfront are fake and just for show. I’m pretty sure we were served old cake as it tasted that way. WOW…I’m glad I vented all that out and got that off my chest. I also got a Rolo flavoured latte which tasted good but I didn’t taste any Rolo. It just tasted like a Hazelnut latte in my opinion. The drink is worth some stars but the cake… STAYAWAY.
Mila F.
Tu valoración: 4 Saint Davids, Canada
I can’t speak for others but in my opinion: Spin is a great place to get a specialty hot drink or have a dessert night. Imagine if you will a demetres café with actual customer service and prompt orders! Sounds amazing, doesn’t it?! Getting waffles/crepes with ice cream and not having to wait around for an angry waiter to drop your bill after a 30minute wait. I always have the London fog: earl grey, steamed milk and vanilla. The King of Teas! Their savoury food is good too! We ordered the Canadian pizza and it was great. Im glad they offer savoury food options(sometimes you don’t actually want sweet and change your mind as soon as you sit down at the restaurant… or is that just me?) Give them a try– they gave a great location with tons of parking and really friendly staff.
Sameer D.
Tu valoración: 4 Markham, Canada
Having just reviews Spin Dessert Café — Scarborough, I thought I’d also review this location. Been here a few times, and my experiences were decent. The desserts are good, better than Café Demetre if you ask me. But I have some issues with this location. First of all it is way too busy whenever I go in. For me this is a problem because I hate waiting(but will patiently wait my turn when I have to), and I hate bad(or non-existent) service. When it is busy, the service is slower — which makes sense but I don’t like it. Don’t get me wrong though, the wait staff is great and always cheerful. I just cannot deal with slow service. Maybe they need to have more wait staff on hand during busy times. For a franchise, this Spin location is very different from it’s Scarborough brethren. They feel like different places, though décor is uniform, the vibe is different. This location has more of a Café Demetre feel because its so big and has such high consumer traffic. Personally I prefer the Scarborough location but you will not be disappointed by this Spin location. Great for large groups, just make sure you make your reservations early.
Sophia T.
Tu valoración: 5 Brampton, Canada
Heard about this place from a few friends and they loved it. So I decided to check it out for myself. Went with my boyfriend on a thursday afternoon, and it was pretty empty, maybe just a couple of other customers. The servers were super friendly and sweet, and the place looked nice as well, very black and pink. I got the salted caramel cheesecake, which came with scoops of vanilla ice cream and caramel sauce. My boyfriend got one of their decadent dessert selection called«back in time» in a crêpe. He got it with white chocolate ice cream, and it came with brownie pieces and hot fudge sauce. The food was delicious, and we enjoyed it. We are not dessert people, so it was pretty heavy for both of us. But if you have a sweet tooth, you will definetly enjoy it, so give it a try :)
Veronica L.
Tu valoración: 5 Vaughan, Canada
I decided to go to Spin Café again last night. After having a great experience the last time. Loved it! Again! Tried the«sugar sugar» waffle. So good. I love cake batter cookie dough ice cream. Love it! Service was great. Very helpful and nice wait staff. The server offered me a sample of the monthly feature. It was good. But cake batter cookie dough is better. Can’t wait to try next month feature ice cream. I have to check out Thursday nights. I heard from people there that they host«open mic night».
Di H.
Tu valoración: 2 Concord, Canada
Location: 7600 Weston Road Vaughan ONL4L9L9 Price:$$ Service: ehhh So feeling adventurous tonight– a friend and I thought we’d try Spin if it is any better than Demetres… I was really hoping to like this place and it would be my new dessert place. It wasn’t. Irresistible(crepes and strawberries) and red velvet cake(w/ice cream) was ordered. Needless to say both were just okay… But, I really did like their crepes– it was the right texture. Other than that this dessert place is nothing spectacular. I like Demetres better to be honest. They had wifi but it wasn’t turned on until we asked… Awkward! The connection was extremely slow and it didn’t work either when it was turned on. The service was alright. It seemed like the server wanted us to leave. She tried to clean our table when we were still eating. We came at 6:30pm…there were plenty of empty tables! So why are we rushed?! I don’t know. Verdict: Not 1st choice
Jennifer K.
Tu valoración: 2 Markham, Canada
This is the most depressing Spin Dessert Café I have been to. I really want to like this place, but everything just a falling short aside from our lone waiter who was trying really really hard . I have the So Much To Say($ 9.15) Crêpe — Hazelnut Crème ice-cream layered with bananas and roasted hazelnuts with hot hazelnut sauce on the side. I have nothing much to say aside from it was OK, I doubt I will order that again. «Freshly Brewed» Free Trade Coffee($ 1.95) tasted like it had been brewed a long time ago. thick and muddy. My Unilocal friend ordered the Tip of the Iceberg($ 5.75) which is an affogato and seems to be quite delicious. Wifi was not working at all even there was a signal. Service was painfully slow it took more than 10 minute to just get the bill. Deco is a lot simpler than other locations without that young and hopping energetic vibe, which is OK. But the view here is just so depressing looking at some dumpsters and dirty parking lot.
WaYnE c.
Tu valoración: 2 Maple, Canada
180 d e g r e e S P I N Spin Vaughan is very much a departure from Spin Queensway. To think they will only make the Theme and Interior even better. Not only is it not on-par with the original, but it went –Rewind-. Singular frou-frou pink-red-white Designer Lighting absolutely ODD. One. Count them. One. Circular booth while others were regular routine. Radio Music was on-off-on~off-off-off with some Aguil~er~a and Bie~bs. Sugar[x2] sweet 16 theme Honeymoon with Spin Dessert ends here. I wanna go back sometime to see if the scene gets better after dark. — — — — — — — – October Feature Menu Harvest Moon[$ 4.25] ~Premium espresso, steam milk, shot of pumpkin spice flavour topped with cinnamon –What was I really expecting from this… What are you expecting from this? I Put a Spell On You Cheesecake[$ 8.95] ~Pumpkin spice cheesecake, side of vanilla ice-cream –Looks Halloweenlicious on Menu however no-more? No one noticed there were nada left the whole day? When they open at 9:00am and I’m there at 5:00pm.