Maska Mode

The service is abominable. I have been to the Calgary, Granville, and Oakridge locations. At each store, the workers are unhelpful. They seem preoccupied with themselves and will not assist you even if you are the sole customer in said store. The designs are beautiful but the service is horrendous. The workers made negative comments about my figure. I’m a retired model. I have contacted the management at
(no phone number available) and they did not seem to care about the poor service I received.

I purchased a bunch of pieces here. To be fair, they were all 50% off and I probably wouldn’t have purchased many of them at full price. The quality is very good. What means the most to me is that most items are made from «real» fabrics — cotton and linen. I hate the cheap polyester items in all the clothing stores now. At 50% off, these items are comparable to what is being charged for poorly sewn, shapeless, polyester items at neighbouring stores (I won’t name them but we all know which stores I mean). Yes, the sale staff can be a bit pushy but I had previously scoped the place out and knew I could get some real bargains so I just held my ground (even when the sales lady tried to tell me where my waist was — she needs an anatomy lesson:)). I’m thrilled with what I purchased. I am concerned, deeply, about the previous review as comments like that are absolutely unacceptable. I would hope that the store would reach out to that Unilocaler and offer an apology and respect. I will certainly tell them so when I next enter the store.

I went into this store on Canada Day with a friend. Upon entering, the woman (proprietor/​retail clerk) stated that the collection was Italian but Canadian made. We looked around and my friend decided to try on some structured dresses. I continued to look until I found something that I liked. The dresses that my friend tried on were not cut for her body type. She had difficulty zipping them up and the proprietor/​clerk asked me for help, insisting that it would get easier each time the dress was worn. (That was a ridiculous statement!) Unfortunately, It was the same with both of the dresses. I came out of the change room wearing the dress I chose when the proprietor/​clerk said «You ACTUALLY have a good body!» I was a little taken aback by the statement but chalked it up to misinterpretation/​miscommunication. When she said that she would box it up for me, I let her know that I wouldn’t be buying it right now (we were going to spend the afternoon partaking in Canada Day activities and I didn’t want to be carrying it around all day, but liked it and would have returned), she blurted out «You’ll never find a boyfriend… you don’t know how to dress for one!» I was completely shocked by the statement. Not only was it inappropriate, but it undermines everything that modern women stand for. The lack of basic human respect and the desperation to make/​force a sale will prevent me from ever purchasing from this store. I will be spending my monies elsewhere.