EQ3 Vancouver

Vancouver, Canadá

3

Abierto ahora

20 opiniones

Contacto

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Teléfono:
+1 604-681-5155
Sitio web:
www.eq3.com
Dirección:
2536 Granville Street, Vancouver, BC, V6H 3G4
Fairview Slopes, South Granville
Paradas y estaciones de transporte público cercanas:
70 mBroadway & Granville
140 mBroadway & Fir
410 m50403
Categorías:
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Información del negocio

Tarjetas aceptadas
crédito, débito
Parking
Calle
Parking para bicicletas
Sí
Acceso para minusválidos
Sí

Hoy

Hoy 10:00 – 18:00
Abierto ahora
Horario local (Vancouver) 15:11 sábado, 1 de noviembre de 2025

Horario de apertura

lunes 10:00 – 21:00
martes 10:00 – 21:00
miércoles 10:00 – 21:00
jueves 10:00 – 21:00
viernes 10:00 – 21:00
sábado 10:00 – 18:00
domingo 11:00 – 18:00

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20 opiniones sobre EQ3 Vancouver

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Tu valoración: 1
Richmond, Canada
Ridiculous lead time and policies. They only have a 7 day return policy and as a designer that works on showhomes and client projects that is ridiculous. I’m done with this place. Time and time again I’ve had the thought… maybe they’re different now. Nope same store with bad policies and practices. Many orders have turned up damaged or broken. Won’t be back and I’m going to make sure my clients don’t shop there as well!
Tu valoración: 3
Seattle, WA
I love love love my couch. I even had a customer service rep contact me about the issues we were having. Thank you!
Tu valoración: 1
Vancouver, Canada
Terrible customer service. Don’t ever order anything from this place. Takes forever to receive your products. The time they tell you when the item will arrive is always weeks after the predicted date. Why is it this place doesn’t have any inventory? What kind of operation are you running here? No one wants to wait 2 –4 months for their furniture/​items. I will never buy anything from these people again.
Tu valoración: 1
Burnaby, Canada
I have spent a lot of money here purchasing a custom made couch for $ 2500 and a desk for $ 500.
Both items now have to be replaced after just a couple years.
The fabric couch pillows have frayed so bad and I did have to sew them back up after a year but now it looks like I’m going to need a new couch altogether. I have no kids and no pets that could have contributed to the fraying of the fabric. The quality is just very poor!
The desk is also falling apart. The top drawer no longer opens and it scratches VERY easily. I thought of re-​painting it but with a top drawer that doesn’t even open, it’s easier just to get rid of it.
This place is an overpriced version of IKEA. Crap materials, expensive prices. Please save your money and go elsewhere!
Tu valoración: 3
Vancouver, Canada
Preferred their now-​closed Yaletown location from a few years ago so guess this one will have to suffice.
While it’s pricier than the Brick or Ikea, it still is affordable compared to Industrial Revolution, imho. It’s a nice open concept layout, with an upper floor for more bedroom goodies.
The ottomans I was looking at recently, you can get them in custom colours and fabric. Did find the customer service a bit aggressive but at least helpful. I’ll take that any day instead of not getting any service lol.
Good corner location with hard to find meter parking.
Tu valoración: 1
Seattle, WA
Store associates just looked at me like they’ve never seen a customer before. I made direct eye contact with two of them who were working side to side. Never got a «hello» from any one working there. I hope they go out of business.
Tu valoración: 1
Vancouver, Canada
Further to my previous review — the Store Manager called me back but even though he’s sorry for what happened he asked me
«What do you want me to do to make things better». Man you are a store manager shouldn’t you know how to make a customer happy? IF he had offered to help me get the parts or even just saying that he will try all that he can to get my parts, I wouldn’t have anything to complained about. But the fact that he doesn’t know what he needs to do disappoint me. How are you a store manager when you cannot provide the customer service a customer deserve. This store needs a refresh course on «great customer service» they said they provide.
Tu valoración: 4
Vancouver, Canada
Purchase expereince in store was great. they cehcekc inventory on a sale item and confirmed delivery. waived the delviery becasue teh store was busy and I had to wait to purchase.
some bigger pieces can be heavy and harder to put together with one person, however the instructions are clear and items are VERY well packaged.
Love the new EQ3 bed.
Tu valoración: 3
Vancouver, Canada
EQ3 has some basic cut furniture that if staged right in your home can be timeless. They are on the $$$ side but you’re paying for a look more than anything. A very clean look with clean lines and distinctions. I didn’t use the customer service as I was browsing.
Tu valoración: 5
Vancouver, Canada
Great experience at the store the sales people don’t harass you when shopping on many occasion but when you need them they are very helpful, we first were thinking of buying a be online but we were glad we went into the store.
Made in Winnipeg so had to wait about 3 weeks to be made and shipped.
Delivery people were great. the delivery manager seems quite busy but when we got in contact the bed came the next day.
And the bed is great, Solid, easy to assemble, Makes no noise and seems durable.
Tu valoración: 1
South Granville, Vancouver, Canada
Really bad experience not recommended bought a pair of matching white lamp home hook it up and realize one of them is white and another one is BROWN I thought it’s the bulb changed to led ones and still one brown one white turns out the shade inside is made of different materials checked label made in china fine, I guess sloppy QC used by EQ3. Drove all the way to talk to them, 1st they pick on the way I repackaged ?? I put it I the box it came and sealed it with brown packing tape and they have problem with it made a comment about restock fee and now they have to sell it at discount … Duh because it’s bad to start with. I just returned it in the end as it’s crappy service and low end product, honestly all the new furniture I got for the new place eq3 is worst, go to moe“s or inspiration, even experience in brick in ikea is better than this
Tu valoración: 4
Vancouver, Canada
During my visit on last Sat, the staff is friendly, helpful and knowledgeable. Although the Scratch and Save program seems lame (10% off is pretty much a give away — 15% ~20% off would be more ideal), I appreciate the free interior design service — Seema (the designer) will be coming to my place, doing up the colour panel, speaking with us and proposing a product line (it is understandable that she will push all of the EQ3 products since this is how they make money). At this point, I am happy with what I saw. Improvements noted.
Tu valoración: 5
Vancouver, Canada
great visuals, great music, clean line simple (and functional) furniture at affordable pricing and great interior design services. EQ3+ is a great high-​end addition to the company.
In comparison to BoConcept, this company deserves its full 5 star rating.
Tu valoración: 4
Vancouver, Canada
We’ve been shopping around for modern furniture at a variety of places here in Vancouver and Richmond. Unlike previous Unilocalers, we’ve had very decent service each time we went to EQ3. We went back there a lot to maul over and compare pieces and prices with things we saw elsewhere.
The service was great, we got help right away and they spent time answering all our design questions.
I like this store because it is Canadian! Everything is made in a factory in Winnipeg, I don’t think you can say that about lots of other stores.
Tu valoración: 3
Vancouver, Canada
A solid 3.5 stars.
They have lots of modern and contemporary furniture which I am a fan of. They also carry Hermin Miller and Eames chairs which are absolutely gorgeous but so out of my price range.
The sales associate who helped us was very attentive and nice but was not able to meet our needs in regards to a table we wanted to order. We thought we could order a customized table and we paid for everything but we got a call 2 weeks later saying that they couldn’t complete the order. I want to believe that this is not their fault but something that was out of their control. We were just frustrated that the order invoice had been sitting idly at their head office with no one informing us of this change sooner.
I would definitely recommend this store to anyone who is shopping around for a sleek, modern/​comp looking furniture. They have a good selection and they do carry stuff that is within the affordable range as well as those expensive furniture.
#30daysofyelp 8⁄30
Tu valoración: 5
New Westminster, Canada
We recently were there looking at couches I was quite impressed by the staff. Even once they discovered our dog was sitting in the car, they said to go get him and bring him into the store.
We bought a couch there and were quite impressed thus far. Granted we haven’t gotten the couch yet.
Update August 2012 — We received the couch and overall it was very good. Only challenge was that when they dropped it off they drop it off with the plastic and cardboard still around the couch. While I appreciate the «unwrapping» experience, it causes you to end up with so much plastic and cardboard to dispose of yourself that they really should do for you given the prices charged.
Tu valoración: 4
Richmond, Canada
Since the management changed last summer, customer service has improved quite a bit. The staff is friendly and knowledgeable. It’s also nice that you can purchase sofas made in Canada. When I have house warming parties to go to or am looking for gifts, their wide range of kitchen accessories are saviors. Don’t forget to check out the upstairs furniture too.
Tu valoración: 3
Vancouver, Canada
If only changing furniture was as easy as changing shoes, I wouldn’t be obsessing so much about buying for the house!
I come in here periodically trying to appease the husband and bring down the cost of furnishing our place. Much to his dismay, I continue to walk out empty handed!
Back in undergrad, I loved EQ3 since it was cooler/​more contemporary than Ikea. I think that’s the best target market for this place — bit more money than Ikea for a bit more style and more custom options.
That being said, when you look at the quality up close, it’s a pass for any type of more permanent place or if you want better quality materials. A lot of the demos in the stores have chips and things are coming off the tracks. Materials are average in quality and leathers at at the low end of the scale.
I think their accessories are cute and affordable though. Overall A-​OK to get a place started. If you have a bigger budget, I would spend more for better quality and more unique style.
Tu valoración: 3
Vancouver, Canada
As someone who used to work at an EQ3 (quite a while ago) in Toronto, I have been a fan of their custom upholstery for quite some time. My manfriend and I ordered a lovely sofa bed last year for under $ 1200 dollars!
My only disappointment is the communication between the stores and the warehouse. Make sure to call and find out where your order is, as we have placed two that have had glitches.
Tu valoración: 4
Vancouver, Canada
Does anyone remember Sklar Peppler (Canadian owned and operated)? Our parents used to think this was the furniture company to buy from. Well times have changed and so has Sklar Peppler. They have developed a line of furniture and home accessories to appeal to the new generation, the urban sophisticates called EQ3. This store is chalk full of cool contemporary furniture, platform beds, cow hide rugs, sexy lamps, and a pretty cool collection of nick nacks for the home. Most of their pieces come in wide array of fabrics and colours, and the staff are more than happy to help you pick one. the prices are within reach and definitely don’t break the bank. Oh and don’t forget to go upstairs they have a whole other floor that most people forget about.