Victoria’s Secret

The store has nice décor and good variety but HORRIBLE customer service, especially during their sales. The sales associates will actually refuse to help you/​answer any questions you may have regarding any item that’s on ‘sale’…even if it is $ 200+! Apparently this is store policy according to a sales associate I came across. Her bad attitude completely ruined my day. Never coming back

This location is really great! The employees are super helpful and willing to grab you another style, Colour or size as soon as you push the button in the fitting room. The only reason I am only giving this location three stars is because of their extremely long lines. Sometimes you have to wait more than 10 minutes to get a fitting room and another 10 – 20 minutes to pay. I find that ridiculous. I think they might benefit from having more cashiers or making the check out a bit more pleasant somehow.

Had to get a bra for the lady friend and i thought i was going to be a lost cause in here but the staff was really helpful and friendly… i will be back! lol

VS carry the most comfortable bras! The price ranges around $ 50+ but the teddys and lacey nightwear are pretty pricey but so beautiful! Some of the bras are ridiculously padded, I“m sure Zach Galifianakis would look like he had a C-​Cup.
They have rapidly expanded into beauty products in the past year, and the perfumey smell is a little pungent when you walk through the doors. The cashier layout is a bit inefficient because of aisles of beauty products in the way, people are forming different lines as a result.
The recent fad with laced bras aren’t my favourite designs by VS, they criss-​cross multi-​strap ones are very practical for sporty women. I’ve also found the staff here to be very helpful — handing me a bag when i only have two items in hand. Panties are ALWAYS on sale (ie. 5 for $ 30)
The US store seems to have newer items. *sad face* Maybe it’s time for a trip to NYC!

I always used to show at Victoria’s Secret in Buffalo, even when the angels finally had landed in Toronto I wasn’t in a rush to go shop there and continued to hop across the border, but…
I think it is a bad idea for Victoria’s Secret to be located here, because I am always buying things!
I can’t just walk past this store when I go to Yorkdale, I always feel to the need to go inside and check out the cute new designs and colours on the bra and panties!
As soon as you walk into the store you are greeted and asked if you need any help. You will also be asked that through every part of the store, its good to know there are actual people working and happy to assist you.
What I Love the most is that when you find something you like you can always find it in your size and if you don’t see it, ask and they will bring it out from the back!
Shopping at Victoria’s Secret is always a fun time, I don’t feel so bummed when I am trying to find a cute bra because believe me it used to me impossible and now having VS here, is just that much greater!
Just be prepared to wait in line to pay, other then that I have no complaints. No more need for cross border shopping especially when they prices are exactly the same here. (:

I never really understood the hype around VS but it’s not hard to see why this company dominates the lingerie market. Nearly a third of the floor space is devoted to perfume and beauty products, which boast considerably higher profit margins than the apparel, and every marketing opportunity is exploited in full force — i.e. every perfume is branded to death with it’s own series of body products.
Generally, I’m greeted immediately whenever I visit this store, but there is an odd disconnect between customer service levels on the floor and the cashiers, who seem fond of speaking on the phone whilst ringing through purchases. There is plenty of time for you to stand in line and make impulse buys ($ 5-​$ 20 items stocked by the cash registers).
The drawback to shopping here is the creepy men sitting around and «waiting» for their girlfriend/​wife/​etc. I prefer not to be scrutinized while shopping for under-​things, but perhaps I’m in a minority?
I’m not sure if the quality of the merchandise lives up to the hype, but it’s not a bad idea to wait for a sale here; these seem to happen fairly regularly.
Check out the bathrooms at the back of the store — I don’t think many people know about these yet so they are very clean and generally empty.

Did you know EVERY Victoria’s Secret store DOES NOT look anything a-​like? Well now you do.
Greeted immediately entering the store I was handed a «shopping bag» and was asked if I needed any help.
Every new «section» I went to there were sales asociates there to serve you.
Excellent selection of product and sizes for every woman!
They also have their own body/​fragrance/​makeup section!
The store is decorated really cute and doesnt make you feel uncomfortable.
GIANT change rooms!
VERY CLEAN change rooms!
The girls are VERY helpful!
Some Cashiers are rude.
Over all, AMAZING EXPERIENCE and will only shop there now that they are FINALLY in Canada!
4 ½ /​5

Ladies and gentlemen, the angels have finally landed! This is the first full-​fledged Victoria’s Secret in Toronto (not counting the Pink locations that have been at Square One & Vaughn Mills) and it is a great flagship store. I’m glad I don’t have to wait until I go to the US to get my VS fix. The décor is like the newer VS stores in the US — black and pink, with dim lighting.
They carry the full spectrum of bras, panties and lingerie, as well as the fragrances, lotions and makeup. Cotton basics are at the back of the store, along with the fitting rooms. The store is well organized and there are plenty of smiling sales staff to help you find something. It can get very crowded and busy on weekends.
I’m a bit appalled at the overpriced backless (aka stick-​on) bras ($ 75??!) and silicone inserts ($ 59?!) considering that I bought the same items at Primark in the UK for £4 (about $ 6). The markup on them is ridiculous.
So, am I going to burn all my bras and replace them all with VS ones? Not likely, especially considering I have a 10% off card at La Senza, and they are both owned by the same umbrella corporation.

I was invited to their preview shopping event this evening and I couldn’t pass up the chance. This location is beautiful and laid out similar to its US counterparts.
The sales associates were funny and warm; they didn’t always know the answer to certain questions but they were quick to find out from others. For example, some of the deal prices weren’t listed but they did find out for us which panties were included in the 3 for $ 30 deal. There was always one available if you needed them but they weren’t as obnoxious as other stores.
I figure since this is the preview opening, there are a few kinks to work out. But all in all, a good showing for a flagship name.