Tim Hortons

I come here often and I go to many Tim Hortons. In general I have been getting frustrated because I’m never able to connect to their wireless at peak times when I need it most. However, today it rubbed me the wrong way that I asked for a sleeve on my coffee and was pointed to the area where they have them for customers to do it themselves. I don’t mind doing it myself but at other Tim Hortons that I go to there are often no sleeves near where you pick up the coffee so it’s become my habit to ask for it when I order it. Also, it was my understanding that they stopped giving you a sleeve unless you ask for it. This time I asked for it and was asked to do it myself. I think that was quite lazy and has added to my displeasure at these locations after they were taken over by the US company Burger King. People harrassing you to get their credit card, claims of wireless without delivery, and lack of simple courtesy by a supervisor nonetheless. I’m going to start looking hard for another place to get my coffee.

I’ve gotta say, being the regular coffee drinker that I am, this place is a nice stop on my daily morning commute. The coffee always tastes fresh, the food always tastes fresh, and the staff act in a manner that is polite, friendly and all-​around pretty fresh. This is a hiddem gem that CANNOT be ignored. Those little donuts, the lil’ bits I think they’re called are so great too! I’m gonna come over right now and get some.

This location really IS as good as it gets. Regardless of what time of day I go in, food is always fresh, coffee always tastes great and everyone remembers my order.
Exceptionally pleasant staff, clean establishment and this location puts every other Timmies I’ve been to — to shame.

Seems that an employee in this location has been discretely opening up the Roll-​up-​to Win cups then serving the loosing cups!
It wasn’t until I pulled off the lid to open the rim that I realized that the rim had been previously opened and of course it was a loosing cup.
Oddly the manager abruptly told me that no one there did it.
Well how would she know as she wasn’t there that day!

I’m so happy to see I’m not the only one who thinks this Tim’s is special. (I can’t believe I’m writing a Tim Hortons review). But it’s true… the service here is always with a smile, always efficient. The managers/​owners are almost always around, and busy with cleaning, serving, whatever needs doing — they’re not just sitting at their desk in the back. I think they must train their staff very well and agree with the reviewer who said all Timmies should take a page from this book.

Always consistently good with fast service.

It’s Tim Horton’s — you know what to expect. This one will make you expect more.
This one is exceptionally clean, exceptionally well-​organized and exceptionally efficient.
My little one goes ballistic if there isn’t a vanilla dip donut available. These guys go in the back and make one for him.
Always greeted by a smile and great service. Best Timmies in the city.

Normally I wouldn’t be reviewing Tim Hortons, or for that matter, adding a new Tim Hortons to the Unilocal database. But in this instance I think it deserves a mention.
I’ve lived around this area for 2.5 years now and have gone to this location at every possible time of day, 6am, 11am, 3pm, 10pm, 3am? You name it, I’ve frequented it. And in every and all instances this location is clean, fast, friendly and tasty. I’ve never had a problem with as much as a wrong order, a gross bathroom, a long wait for a drink or a sandwich or anything. The manager or assistant manager is almost always visible onsite as well. It’s not the busiest of locations but it’s never empty and even a lineup is swiftly tackled.
If only all locations took a page from this book, or just mimicked the hospitality even!