Tailwaggers

thrilled to death to have found a groomer that i’m happy with. my dogs are older and so have been through the wringer with groomers. what i look for:
1. i like them (as in, i get a good vibe)
2. they require proof of vaccination
3. my dogs like them
4. the place is clean
5. the place is professional
6. my dogs look like what i requested
7. they have experience
8. they have competitive prices
9. they let me see the grooming area where my dogs will be kept
tall order, right? not for adria (owner) and emma (groomer). for those of you who know me, i’m a picky beeyatch. i know what i want and i have high expectations. my dogs are always happy when we get there, and to be honest, sort of indifferent when i pick them up. to me this is better than them racing to leave. despite the fact that grooming is a pain in their arses (the dogs), they still don’t mind hanging out while i chat and pay.
emma remembered my dogs’ treat limitations and allergies and how i like them cut. they don’t mind when i call half way through to check on them. she offered my poodle a hand-​me-​down sweater from her little poodle! and while i really don’t care if the groomer (or anyone for that matter) thinks my dogs are cute, smart, gorgeous, and altogether perfect, it’s nice to feel that all of the people at tailwaggers do.
bottom line:
*i feel like my dogs are safe
*they run on schedule
*great pricing
*real people (not corporate robots)
*saturday appointments available
*consistent
*clean
*thankful that i have a place where both me, and more importantly, my dogs, feel comfortable.
two thumbs, way the hell up!

I absolutely love this place! As soon as I walked in I was greeted by an amazing big smile, I was given a tour of the facility and my beautiful dog was greeted by a treat and a belly rub for about five minutes! It was wonderful! This woman literally cleaned up the mess the last awful groomer did! I was so upset but she promised me she was going to make her look absolutely beautiful and that’s exactly what she did. My dog is generally very nervous going to get groomed and she walked right in like she felt very comfortable and at home which was great! I recommend this place 100% and I will definitely be going back! A++

She should have stuck with teaching. We have yet to get in the door and have received terrible customer service. She is immature and unapoligetic about bad customer service, so make sure you enter with a great deal of patience.

I have been taking Tucker to get groomed a Tailwaggers since I moved back to the High Park area. Erin does an amazing job every time! Adria and the staff there are incredibly kind, professional and awesome with each of the dogs. You can see their love for them as soon as you walk in! I wouldn’t change groomers for anything, even if I left the area I would still go.