Menagerie Pet Shop

Great store! Huge variety, reasonable prices, knowledgable and friendly staff. They have raw food and a self-​serve dog wash service ($ ¹⁶⁄₃₀ mins, if I’m not mistaken), with shampoo, conditioner, towels, blow dryer and furminator available (no extra charge).

I visited Menagerie today in order to buy kitten toys for EMPEROR PANCAKE.
By his reaction to the toys, which included intense attacks, vicious meows, and 37 pounces, I believe that his liege is content.
Thankfully, I didn’t have to pick the toys alone. The staff member helping me had a ton of recommendations to help me sift through their large collection.
It is only a matter of time until the Dark Lord of Snuggles tires of his new toys, but now I have no fear, for I know the Menagerie is there to help.

Awesome pet shop! The staff is very helpful and knowledgeable. It’s an especially cool place to shop for aquarium plants and supplies. They have a ton of great stuff if you’re into fish. Definitely the best pet shop near downtown Toronto!

I went in to buy Indian Almond leaves for my betta tank today. This is one of the few (perhaps only?) pet stores in the downtown core that carries them. The staff at the store were friendly, professional and knowledgeable. The prices for livestock are higher than at bigger stores but all the animals looked well taken care off and healthy.

I have a lot of pets and they have a lot of stuff! they have always been quick to serve me and their live bugs live a really long time when compared to the chain pet stores.
For a pet store that sells pets they do take very good care of them and it’s always fun to visit the room of birds they are baby… err birdy sitting :)

Tons of selection, prices are pretty normal and what you’d expect for cat supplies. You won’t want to go in with a big backpack or anything like that, as the aisles aren’t wide, but they have the store fully stocked top to bottom! The staff are super friendly, and helpful. Definitely will be going back if I ever need anything for my pets :) seems really chill.

Would not recommend this place for fish owners. Everything is overpriced. If you are looking for a large variety of inexpensive fish supplies you will not find them here as they have limited stock. However you will find some basic fish needs here and the staff seem to be very caring about animals. I went there really excited because of the reviews that said this place caters to fish but was disappointed.

Went in to get a filter for my fish tank… And walked out with the filter, some plants, 5 new fish and an abundance of info. I have no pets except my fish, so I cannot give my opinion on the remainder of the store. I love how knowledgable and friendly the staff are and I always look forward to coming to this store!

In the past week I have been to Menagerie 3 times and I’m going back again today.
Not only is the staff friendly and knowledgable but the store itself is in amazing shape. The cleanliness and spacious aisles (considering it is Downtown Toronto) is more than expected. I will be a reoccuring customer now that I’m a proud new aquarium owner (thanks to the fish staff).
I hope people understand how important it is to have a local fish store so close to home. These shops offer healthier and more varieties of products and livestock then a big name store.
I would recommend Menagerie over and over again.

I really don’t understand why the Menagerie has such high reviews.
I won’t lie, I’ve been here tonnes of times but I rarely ever make a purchase when I come here. I love that huge lizard on their front store display but… their store just does not give off a friendly vibe. First of all, I’ve never had an employee smile at me or greet me when I come in here. I have hamsters so I always look at the hamster stuff first. Half the time, there’s huge boxes of inventory blocking this section. Nobody has ever bothered asking me if I would like to move the boxes so I can see the products. Unfortunately, their selection of food and toys is limited and expensive. They also don’t carry Harry Hamster, although they do carry Oxbow. Their selection of small pets is also limited.
I also look through their reptile section but their displays are kind of disorganized and hard to walk through since this section is extremely small and cramped. Once again, rarely does somebody ask me if I have any questions or if I need any help.
Their best section is definitely their fish section. It’s a good size and there’s quite a lot of freshwater fish which I love looking at. This is the only section that is worth coming here for in my opinion. The people in the fish section are also nicer and more helpful.
I think it’s because I wear a backpack and look young so everybody thinks I’m in high school/​have no money to spend.
EDIT–
I still visit Menagerie often. My experience in store has been considerably better to my delight. Most of the employees are very helpful. This little store has a local charm that has really grown on me. The only thing is their prices are high. However, it should be noted that they do carry brands that are not found in other pet stores. I’ve changed my review from 3 to 4 stars.

Great pet shop in Cabbagetown. They seem to have everything you would need for any pet you might have. Since I only have a dog I didn’t venture into most of the store.
One key service they have here is that you can use their washing facilities to bathe your dog for only $ 10. There is a giant tub with a powerful sprayer and all the doggie bath products you could want (soaps, shampoos, conditioners, you name it). They also have towels and a hair dryer for drying off.
It’s perfect if your dog needs a cleaning but you don’t want to scratch your tub or have a fur explosion on your own bathroom. It’s first come first serve, but if nobody is waiting in line they’ll let you stay as long as you like.

Took Marvin in for his pedicure today and he’s now happy as a clam, sitting on my shoulder and singing a little tune as I type.
The staff were very friendly when we arrived and helped us with some advice on smaller cages and avian transport.
Michael, the bird expert was very gentle with Marvin. I was a little nervous since Marv’s a very small bird and so are his tiny feet, but Michael managed to make it so that Marvin’s claws don’t dig so badly when he marches across our shoulders. They had lots of birdy toys and Marvin got three new ones for being such a good boy.

Very high quality fish specimens and a wide variety not seen at most pet stores. Very friendly and helpful staff.
Yup, a little bit more pricey that some of the other stores out there do just buy what you need and get the other product elsewhere.
Highly recommended for aquarists

I love love love this store. It’s just so different from other boutiquey shops and the staff is knowledgeable and friendly. I love that I can get crickets for my frogs in all different sizes here as well as awesome stuff for my dogs at a good price.
I love it. Menagerie is going to be around for ever.

I love this store.
I have a corn snake and need to buy frozen mice on a regular basis. While trying to find a pet store that is reasonable close to either home or work, I found Menagerie.
So far I have been there twice and each time I left very happy.
Their prices are fair.
I’ve bought food and accessories for both my snake and my bunny and from what I have seen the items for other pets won’t break the bank either.
What I really like though is the staff.
Everybody I’ve met was not only super nice, but also gives you the impression that they really like to work at the store.
And they know their stuff!
Last time I went, I had some questions in regards to my snake’s feeding habits. The staff member I talked to had all the answers and even showed me one of their snakes to help me understand better.
Thumbs up for that!
This is my go-​to pet store now. :)

This is my favourite pet store in the city. The people who work there are all very friendly and they seem to know a lot about animals that aren’t just cats and dogs. I have a pet rabbit and used to have a pet chinchilla, and I find that most pet store employees only know about cats and dogs.
The giant iguana on the roof was the first signal to me that I was going to like this pet store. It is smallish, so they don’t have a massive selection, but they do carry good quality products for your pet.

I have to say if you buy just food here, I am sure this place is OK. I have however purchased many pieces of equipment over time and will never buy accessories or main items from them.
I bought a aquarium time feeder so I could feed my fish while I was gone. I bought it from them, returned it the next day because I got the wrong one, but somewhere along the way, it got used. They wouldn’t take it back because it appeared to be used. They sold it to me used then? How is this ok?
I also bought filters for my aquarium filter, but in my mistake I bought the wrong ones. I went to return those as well. Guess what… again they were used! They wouldn’t take them back. At this point it’s getting ridiculous.
I bought 2 angel fish from here too. I asked when I bought them if I could return them once my tank was broken in. Brought them back — for free. Nope, wouldn’t take them. So buyer beware when you buy from here. Buy knowing that you never have to return it, because if you try to return it, they will label it was being used.

Their inventory is a lot more diverse than most pet shops in the area! The staff is friendly & knowledgeable, & if they don’t know the answer they will find it for you.
I would recommend price-​shopping a bit, though — some of their stock is a great value, but some is priced higher than other stores. Overall, a happy, well-​stocked, VERY useful place!

This is an excellent place to get your exotic fish. My boyfriend could spend hours lost in the back of Menagerie’s fish section, picking out which guppies he wants. The fish here are usually healthy, sparing us from a total aquarium disease infestation (which has happened with fish from other places) and their prices for aquarium accessories (filters, etc) are decent. They have also expanded their plant selection, offering a huge variety of underwater plants.
When we had anoles we bought crickets here for them. We also had snakes and bought frozen and live mice here as well.
Their reptile and bird sections shouldn’t go unvisited, either. Although the birds can get quite noisy at times, they’re still cute and still deserve a little ‘hello’.
They also have a cat and dog department with tons of toys, treats, accessories, food, etc. No cats or dogs for sale here, but the Humane Society isn’t too far away!
The staff here are very friendly and knowledgeable, if you have any questions don’t hesitate to ask them.
It’s on the other end of the city, but we still make the drive out there.

I wanted a fish! And after lots of searching, this seemed to be the only pet shop in my area.
The staff knew their stuff, from Ethan the Snake Guy and Harold the Fish Guy. Another Fish Guy, we never learnt his name, was also helpful. It’s understandable that he couldn’t always stand close by as my friend and I were staring at the wall of fish tanks without a clue, but it would have been nice to receive a little more attention. Or more Fish Guys?
The search for our fishies was all about finding out what we can and cannot provide for. Turns out, not much. We didn’t want beta fish because everyone gets them. We couldn’t handle the salt water fish, too fussy. We spent at least an hour to decipher which fish, how many, how big would they get, what tank to get, filters, what colour gravel at the bottom, what little playthings to stick in.
Yet, after all that time spent picking out the five different fish I would get and all the above, Fish Guy unloads one. If I want these fish, I have to take home the tank and wait a couple weeks for the thing to build up bacteria.
Why did I want a fish? Something to take care of. Something that is allowed in my building. Cool to watch. Naming it is always fun. Walk out of that place with a smile, a clear plastic bag of water and some living things swimming around in it.
TWO WEEKS??? Fish Guy, you should have said it sooner. I’m a little disappointed.
We wanted a one stop shop. So we turned back to the beta fish, the ones that we wrote off for being cliché. Really, they are the only fish we can/​care to support. We can take them right home, set up our beta fish tanks and pop them in. And it’s still kind of fun to pick them out because there are various types. So we do.
And we name them Ethan and Harold. Sorry, other Fish Guy.