I purchased a DealSharing voucher with a valid voucher # & deal ID #. I called the listed telephone number well in advance of using the promotional offer to learn about the different locations. I acquired the contact information for my nearest location, called for the staff, validated the voucher, noted the exact location, operating hours, and inquired about a treatment I was interested to have, etc. Months later, when I had an opportunity to use the voucher(which, by the way, had NO expiry date listed), I called the head office to RE-validate the voucher and I was repeatedly ASSURED and GUARANTEED that, in fact, there was NO expiry date. I called my nearby location, and they invited me to fax in the voucher so they could open a file. I did so. 2 or 3 days later, I visited to inspect that same clinic & follow-up about an appointment in the near future. Immediately, I was told that the clinic staff would not honour the voucher. The extremely rude lady at the front desk argued with me for over 25 minutes before demanding that I call the head office again. I did, and the male customer service representative asked me to pass the phone to her. I did, and she spoke to the man in a manner to mislead him about the validity of my(already validated) voucher. She succeeded, and I was left completely and utterly ripped off, with absolutely no recourse. I called back the head office /customer service line to inquire(from the same gentleman) about why my PRE-PAID promotional offer had been suddenly withdrawn, and after about 10 minutes of sheer nonsense(while I pressed him to support his position with facts or legitimate reasons) he SWORE at me &HUNGUP the telephone! Just an entirely TERRIBLE experience that I wish to NEVER endure again! F–
Jill J.
Tu valoración: 1 Toronto, Canada
I was very unhappy with the services that were provided. With no coverage, I spent over $ 1,000 with no results. My Chiropractor was very uninterested, and I felt I was wasting his time. When I walked in, there were employees lounging in the waiting room, on their phones, whispering and laughing. I once even got a call regarding my appointment from an employees personal cell phone. I will never return here, nor advise anyone to go here.
Mimi C.
Tu valoración: 2 Toronto, Canada
I have tried two technicians at the Dupont clinic(Ava & Marilou) and both technicians gave excuses why they couldn’t complete the procedures I paid for, even though I have had no problems at other spas/doctors offices. Marilou was very rude about my skin(told me my skin was dull) and tried to make me feel bad that I didn’t want to buy chemical peels. Bad experience, not at all worth the money.
Jay E.
Tu valoración: 1 Mississauga, Canada
Purchased a groupon for microdermabrasion. The woman who did it, gave me a facial peel instead, and was condescending and rude and was constantly pushing products for me to purchase. When I told her I didn’t want to purchase it, she said«I can’t believe some people aren’t willing to spend money for their face». It was a session of 3 and I haven’t been back for the other two due to this terrible experience.(This is the Yonge-Eg location)