Centre Of Gravity

Went to see the Lunatic Caberet. Place is fine, show was horrible. All kinds of bad. We left halfway through. Couldn’t put ourselves through the rest of it. Can’t believe we paid $ 25 to see this catastrophe.

Went the whole way out there for a scheduled event and when we got there it was closed!!!

We booked our son’s birthday party here (West end location), and it was a disaster! First of all, their cost is substantially higher than other similar venues (even higher than their own East End location!), because I gather their landlord charges them more on weekends. Odd.
Then we arrive to find nothing ready for us because there was a ball hockey game in their prior to our party that ended when we were supposed to be starting.
We had 20 six year old boys and they only have us two staff — meaning that there were only two stations set up to do the circus activities. You can imagine how well it went over having only two kids in an activity while 18 of them were to sit quietly and wait their turn?!? It was chaos. The whole party just involved boys «waiting around» which translated into running around and boredom. The poor parents who stuck around with us ended up having to police children the whole time.
There was face painting and balloon shaping offered for the kids, but with only two staff it took forever — with no activities for the kids waiting their turn. Additionally, because there was another ball hockey game starting when our party ended (no gap of time in between), one of the two staff members spent the last 15 minutes of our party cleaning up the circus equipment while the other one staff had to do twenty balloons. At that point the kids and parents were done with waiting around for their turns again (patents chasing down rambunctious bored boys!).
Plus all of the ball hockey players came in and were in the party waiting for their game.
The whole party was out of control, boring, and very overpriced. We have held and attended many children’s parties for our two children and their friends, and this was by far our worst experience.
We tried for a couple of weeks to negotiate a discount or partial refund — and they cashed our cheque while we were still trying to «negotiate» and then just stopped talking to us. Took our money and ran, so to speak. Horrible customer service.
Please don’t support this place — they don’t deserve your business. If you want a circus party in the west end, there is another circus school in the same building who seemed much friendlier when we spoke with them. We regret not having tried them instead.