Best Western Plus Abercorn Inn

On our last night in Canada, we elected to stay closer to the airport in lieu of an early morning drive down from Whistler (and through the morning rush hour traffic). And I have to say, it was one of my wife’s finer ideas.
Realistically, this isn’t the Hilton or Hyatt. However, all in all, it was a great option.
+ Free wifi.
+ Free continental breakfast.
+ Centrally located.
+ Free parking.
+ Free airport shuttle.
+ Friendly and helpful staff.
+ Mini fridge.
+ Asian restaurant next door.
— Older hotel, with hit and miss heat/​air. But the beds were comfy.

I just checked in, and will keep a running dialog. The outside of my the hotel is in dire need of upgrade and repair, it is tired, and appears to not have been kept up. This is why I was not surprised to find the inside of the lobby, the hallways and the rooms are pretty much the same.. Single pane glass does nothing to quite nice the nearby highway. I am disappointed since the price on this hotel should indicate a higher end accommodation. Lesson learned. Don’t make the same mistake. stay elsewhere

The staff is very nice but lacking in actual service. The room ac was poor and the bathroom had no soap dish in shower, bulb out on light fixture, noisy exhaust fan and it took longer to adjust the temp of the water than to take a shower.
Good internet speed, comfortable bed except for the bug bites in the middle of the night.
Dinner menu was good but breakfast quite lacking.

Good location and nice budget hotel that is walking distance to the Richmond Night Market & River Rock Casino.
Staff was super friendly & helpful.
Rooms was clean well appointed, but small. $ 135.00 for weekend night with 2 Queen beds.
Also includes hot breakfast.

seems like a nice hotel for a reasonable price. A short ride from the airport ($ 12) so convenient. Not a lot of exciting things real close by, but sounds like a casino and Night Market are a 10 minute walk away, so might check those out. Room is what you would expect, although nice big bathtub and free wifi and free breakfast. nice add ons :-)

Abercorn Inn is a lower-​mid range hotel located close to the center of Richmond, the airport, and within 5 minutes of a freeway entrance to Vancouver. It is modest, clean, with comfortable beds.
The Abercorn was independently owned before Best Western acquired it, which explains some of the odd architecture and darkness other reviews note. The décor has a modest Scottish theme — as evidenced by thistles on the headboards and carpets, and golfing prints in the halls.
Priceline bidders: Late January — I scored $ 54/​night for Abercorn. It is a 3 Star hotel on Priceline and #16 out of 28 for Richmond hotels on
.
Compare that to $ 45/​night for Holiday Inn, a 3 star ranked #2 — in early December. Prices are creeping up as we approach spring. Free parking must be noted, as some nearby hotels are charging up to $ 20 per night for a parking space.
While not as nice as some of its 3 star brethren, it is very clean. No pool. The internet is SPOTTY — a huge drawback. Biggest negative: Noise — but not people noise. The heating system woke me up several times the first night — resolved by turning down the heat the next night. Also, commercial trucks use Bridgeport Road and could send the room vibrating with their noise! Fortunately this only happened a couple of times a day.
I would NOT pay rack rate for this hotel unless it was high season and I had no options. If you pay over $ 100, you are paying way too much. My tip: check Express Deals on Priceline… I think this hotel is in the $ 70 range, much more in line with its value. (Remember, you won’t see the name of the hotel — but it’s 3 star and has a high satisfaction rating)

Good mid budget hotel but old and dark. Great friendly service. Decent hot breakfast served by wonderful staff. Very family friendly. We got a deal so staying here was worth it but at their regular ~100−120 a night I think its overpriced. Free parking that was always available is a major plus, across from Costco, but you need to drive to town center.
Our room was very small and had very little sitting room. The carpets looked old and I am allergic to dust so I know the carpets were not too clean. In contrast the bedding and bathrooms were clean. The tub did back up a bit and we were on the second floor, also the tub had mildew inside the handle (a spot that is nearly impossible to clean without taking the whole thing apart but the jeweled handle shows it).
Internet service was decently fast, fridge and coffee maker with the room. They also gave us an extra towel without fuss. The towels were soft and mostly clean (one hand towel had a very slight stain). There was no pool or hot tub here and the elevator is small and scary, nearly took out my mom’s arm but it was kinda her fault for sticking it in there when the doors where closing — watch out if you have small kids!

Though it’s been renovated inside, it’s not modern enough. Outside still looks a bit outdated.
When one walks in, a small seating area on the right but the lobby is smack right in front so a bit tough to try to sneak in to use the washroom, which are past the front desk on the left.
but at least it’s free parking here, temporarily.
For tourists, this hotel is pretty much out of the loop in Richmond, unless one plans to shop at Costco a lot, or gamble at the casino, which is still a good 10-​minute walk.

Methinks Mike P is hard to please.
The accommodations are great and with the Skytrain and casino so close, you can’t go wrong. My friends booked the room after having stayed here before, and they made a great choice.
Pros:
Great included breakfast (but get their early and abuse the waffle maker if you want one)
Nice beds and linens
Excellent maid service
Granite counters
Flat screen LG TV
Tiled shower with rain shower head
Nice rates on tourist attractions from the main desk
The Pub/​restaurant is great
Good Location
Shuttle service people are so nice (not that I used the service)
Quiet
Customer Service
Lots of hot water available/doesn’t run out quickly
Coffee maker, wardrobe, fridge & Wolfgang Puck coffees
Cons:
The ATM was broken until the day we left (which sent us on a painful mission for cash after walking to the ends of the earth)
The soda machine doesn’t work/​has no sodas in it
A drink (non-​alcoholic) in a glass from the pub is $ 3.75. I feel like there should have been a «we have no drinks in the machine right now» credit.
The parking lot is a bit weird to turn into/​navigate
The water pressure in the shower sucks
Also, stay away from the Costco across the street. It’s like a 3^rd world country in that parking lot. The only reason I turned into the Costco parking lot is because the hotel’s parking lot turn in was so weird and the shuttle was coming up behind me.

My partner and I stayed here last night, and this was easily one of the worst hotels I’ve stayed in.
Walking in through the front door, the threshold plate was broken. Its screws were missing and just laying lose on the ground, for anyone to kick and trip over.
We were greeted with a snarky «can I help you» from the desk clerk. Upon confirming our reservation we were told that it was for a normal king size room… except my partner had booked a jacuzzi suite. We were given the excuse that «we don’t have jacuzzi suites here.» Hrm. Too bad Best Western’s website says otherwise.
The reservation was booked using air miles, so it will be something we’ll take up with the air mile company.
Anyway — we got up to our room and it was one that had a door to combine it with the adjacent room. The door was so thin that we could hear every word on their TV and their entire conversation. Plus, there was brown oozy something on the ceiling; the night stands, table and entertainment center had gunk on them… no way… gross!
We complained and got moved to another room, across the hall. Only issue with that room was it only had 2 pillows and there was gunk on the night stands and entertainment center. Fine, whatever. Called the front desk. We got more pillows. I got wet paper towels and cleaned the room myself. Fine, whatever. It was quiet and no schmuck on the ceiling.
What a relief.
Or… that’s what we thought until this morning. The shower… the water coming out of the tap was comfortable. Pull the shower lever and it was suddenly scalding hot or ice cold. WTF?
The free breakfast was okay. No real problems there.
Overall… bad customer service… dirty rooms… broken plumbing… stay away.

This hotel is extremely convenient. Located within 5 minutes of the Airport, The Great Canadian Casino, and the Oak street bridge into Vancouver it’s perfectly positioned to provide easy access.
With a façade that would remind you of a building belonging in the Alps the interior matches with a certain warmth that makes staying here extra comfortable.
Pricing is very decent and this is one I recommend whenever out of town guests visit.