Newtype Richmond Mitsubishi

And I haven’t even bought one (yet), that’ll bump it to a 5 ;)
Finally, a true, full 10-​year warranty on the POWERTRAIN – take that, transmissions! The only manufacturer in the auto industry, so talk about worry-​free, regardless of the mileage.
It’s not as big as it looks, tall ceilings, full glass yes, but only 5 cars in the showroom, and the seating area is actually crappy compared to the Automall. At least they serve Starbucks coffee lol.
Edmond’s pretty helpful, low, low pressure so good for those who get intimidated.
Another bonus star is for their ‘lifetime’ oil change program, get this:
Free oil changes for as long as you own your Mitsubishi but here’s the fine print lol:
*you must bring in your car to this dealer ONLY
*maximum of 3 oil changes per year
*this program quite not free: pay $ 699 one time in order to get this
So did the math, based on a $ 100 oil change, you’re really just pre-​paying the first 2 years, and the savings will kick in as long as the car holds up or you don’t get bored lol

My family came here a few weekends ago and we had a great experience. The salesman that approached us was helpful yet not in a way that we felt forced to purchase anything or make a deal immediately. He was actually quite informative and pleasant. Although we have not yet followed through with a vehicle purchase, if we do purchase a new Mitsubishi in the near future, I think we’ll be back!
The only recommendation I could make is that the vending machine is extremely expensive. If you want customers to stay longer, they should probably reduce the prices of the items and have a better selection. I don’t think the lack of profit from the vending machine would hinder their overall financial success.

I’ll keep it short. If you buy a used car from them, you’re on your own. Even the next day we asked them to check the car for a noise, they wanted to charge us for it. Ridiculous!
Rushed conversations, acting like they care but you know they can’t wait to get you out of there, etc. Do not bother with this place unless you’re buying a new car. Customer service and back up is pathetic.