Used Mac Computers

Unfortunately today was not my day. After losing all info in my memory stick I took it and my computer for an urgent service to this shop. Firstly they said it will take from half an hour to 3 hours. After one hour I called and they answer very rudely the phone. Then, after two hours because my urgency in having back my computer, I went to pick it up temporarily and to bring it back on Monday, but they said they did not want to see me back on Monday, and verbally they said no problem with losing a customer, and they obliged me to sign in an informal notebook, because they don’t have any formal receipt for the shop. I denied to sign and the «helper» grabbed me not very respectful by my arm threating me with calling the police if I don’t sign.
Honestly, they were in a bad temper and I was in a really urgency and frustration due to my lose of information, but this is not a manner to treat with a customer under any circumstance.

There are not many people who have the skills, equipment, and patience to rework a modern laptop logic board. I came in with a fried MacBook Pro (after trying to fix my power adapter myself) and they spent an incredible amount of time troubleshooting and ultimately replacing a bunch of tiny individual components soldered on the logic board. Heroic repair and I am grateful.

These guys are honest and the will not rip you off and make you wait a long time to get your laptop fixed (unlike Apple store)…
I dropped a heavy item on my space bar and it was not working well. they fixed it within two hours. I also needed a battery change for my Macbook Pro which they gave me a really reasonable price for it and also cleaned my fan and tuned some other little things on my laptop (because they are NICE guys).
Overall, with labour costs it was about 1/3−½ what I would have been charged at the Apple shop and fixed and finished within the SAME day. Folks you won’t get these results at Apple — NO hassle of going all the way to pacific centre and dealing with the crowds and Genius bar circus and waiting several days/​week for repairs like I’ve had to do in the past. I am very satisfied and would recommend this place to others who live on the North Shore… I was also served a nice cup of tea while I waited for them to finish repairs.
They also have a nice selection of second hand MacBook Pros and iMacs they’ve refurbished that are reasonable priced… check ‘em out.

Thank you thank you thank you thank you thank you!
You guys are awesome!
I showed up at 530pm with my ancient 2006 macbook pro needing some minor surgery which ended up being somewhat major surgery. They stayed late (an extra hour after closing) to fix it for me!
Prices are very reasonable and they are friendly, courteous, and efficient. :)
They also will buy your precious mac from you when you have your midlife (laptop) crisis and ready to upgrade to a younger hotter model. lol.
Thanks again and see you next time!