All About Cats Veterinary Clinic

Out-​of-​date technology
laser surgery? no, scalpel and stitches
digital ear thermometer? no, rectal thermometer
digital blood pressure monitor? no, loud one (to make your cat nervous) from the 1980s
on-​site ultra sound? no, sorry clinic has someone — who actually owns one — do that
computer in consultation room? no, old paper filing system
ultra sonic teeth cleaning? maybe, but we have our doubts as our cat did cleaning and teeth got brown days after. Vet said they have a specialist come in once a month doing SPECIALIZED anesthetic for teeth cleaning. Could be this is a once a month chance to actually have ultra sonic teeth cleaning with a contractor who actually own one.

The vets here were very nice but very sales oriented (food, tests, medication ended up costing over $ 400+ and fixed nothing). We had come in because our cat had started going out of the box and his stools were very soft; we were sold food, and medication for worms (even though the vet said he didn’t have them but wanted us to give «just in case») and something for the inflamed bowel she suspected he had, and they had us put him on a diet that never actually solved the problem and months later we found out he was diabetic. Our cat nearly died due to this oversight which the vets at Norgate spotted right away and treated for much less money and which turned out to be the cause of our cat’s box problems.

Five stars for this place as they are always able to provide so much information and provide the tailored care that cats need. After a few vet visits, that seemed like we were being rushed in and out with little care or attention to cat specific needs (and dog hairs all over the veterinary staff) I was so relieved to bring our cat to a cats only vet. This place, the staff, the care and knowledge is second to none. You honestly couldn’t provide better care and they genuinely care about the patients and owners. Money is an afterthought because of the quality of care delivered by Dr. Liz and her staff. Follow up calls to check on health are also done which is really appreciated and not done at any other vet I’ve gone to. So nice not to dread getting care for our kitten. It’s also important that this place is clean, always.

i prefer going to vets that specialize in cats because i feel they know cats best, and this place is no exception– i have been going off and on here for about 6 years– the only thing i don’t like, is a) the owner dr. liz– she is dreadfully unpleasant– i have experienced her harsh personality on several occasions and it’s extremely off-​putting– instead now, i ask for the other vets, who are so very lovely –i do however, find that x-​rays, blood tests, fecal tests, all sorts of tests are frequently ordered and i feel at times that these are upsells– my cats have boarded there as well and they are the only facility that always bill me upon my return for «appetite stimulants» that they always «had to administer» to them– where as, no other vet boarding facilities have ever done this– it just seems strange– i often feel taken advantage of here, but when it comes to cats specifically, i feel that a cat-​only vet, does know cats the best–

The staff is pleasant and they will treat your cat gently.
Their prices are at the high end and you are charged a consultation fee each visit.
They are the most sales oriented vet I’ve seen out of the many vets I’ve been to over the years. No matter what the issue or just a regular check-​up, its tests tests and more tests, never a simple solution. Every time I went there with an issue they suggest a full panel blood work «to be safe» even if one was recently done, as well as numerous other tests and treatments. They push really hard for the deluxe assortment of tests and treatments and before you know it you are facing a bill in the many hundreds of dollars. It’s hard to argue with expert advice when you are told all of these tests are absolutely necessary but I confirmed the degree of excess after going to another vet.
If you have extra money then you should be ok with this clinic. If you are looking for a vet that distinguishes between what’s necessary and what isn’t then you might have trouble navigating through your visits here.

Whenever possible I prefer to take my cats to cat only vets, so I was extremely pleased to discover a well-​established one on the North Shore when I moved to Vancouver.
I’ve never been dissatisfied with the service I’ve received from this clinic. They’re always extremely friendly, recognizing me whenever I walk in to pick up food and are all very knowledgeable. Plus, when my cat was extremely sick with gall stones, requiring surgery to remove them, I felt extremely comfortable knowing that my girl was in good hands.
As with any vet service, it can be very spendy, but I feel the cost is absolutely worth it especially given that this particular clinic ONLY deals with cats and therefore loves them as much as I do and knows as much as they possibly can about treating them.
The facility itself is clean and bright and easily accessible right off Marine Drive. Parking is both street and a private lot in the back. The only thing I wish is that they were open 7 days per week.