Sunset Grill

Amazing service. Amazing food. Clean environment one of the only places I have ever actually been able to finish my breakfast. Thanks guys

terrible service! we will never go back!
after waiting 15 mins to be seated (when there were empty tables) we finally got seated. it was another 10 mins before anyone ackowledged that we were there and took our order. we waited Forever for our food! I ordered a breakfast sandwhich and when it came out there was no cheese on it. After tracking a server down they returned the plate to the kitchen only to come out with unmealted shredded cheese — I could get a better sandwhich at timmies! another 15 min wait and I finally got my breakfast… without an apology or compensation. I had to ask to have the sandwhich taken off my bill for the worst breakfast experience weve had!

I came with my wife and found about 5 other people backed up at the door despite plenty of empty tables. The wait staff wandered dazedly about the restaurant for 10 – 15 minutes before one waitress began seating people. By this time, 2 additional groups had joined us and our cramped line had spilled out of the front door.
It was about 10 – 15 more minutes waiting to see a waitress. My wife ordered the Sunset Sandwich with regular bacon and I ordered the Sunset Super with peameal. We waited an extra half an hour before we got our meals, and my wife’s sandwich had no cheese. When we finally flagged a waiter (not our own as we couldn’t get a hold of her) he returned it with cold, shredded cheese sprinkled on top. My wife had to send it back a second time in order to get it made properly.
We grabbed a third waitress in order to get our check since we still couldn’t get our own. A fourth waitress who happened to be at the counter checked us out and opted to take 50% off of my wife’s sandwich and remove her drink from the bill instead of making us wait longer to get the manager to come over, (!) but only after some substantial explanation of our experience and a bunch of bargaining.
The food itself was okay. My eggs were fine and the peameal bacon was pretty good. The pancakes were decent but the hash browns were mediocre — flavourless and not particularly crispy. My wife said her sandwich was fine but had the same thoughts about the hash browns. The food by no means accounted for the terrible experience caused by an admittedly amiable yet absolutely incompetent wait staff.
I don’t think it’s been any less than a year since I last left a restaurant without leaving a tip.

After cooking my own breakfasts over the years and trying a number of great value breakfast places in Toronto, SF Bay Area, and NYC, my palate has changed.
The crowds have seemed to die down over the years at this establishment, so it’s easier to obtain a table during peak hours, yet the wait times for food are still long.
I still think these guys have great brunch deals and huge portions — no doubt about that, but the quality of the fries and bacon — meh. The sausages are still great, though how can one mess up on sausages? They have higher quality food and better service than Mel’s Diner, but cheaper pricing than Cora’s.
There just isn’t much that stands out about this place, it’s very forgettable once you realize there are other good brunch options out there — if you are willing to pay more for higher quality food.

When I try places, I like to go more than once regardless of my first experience to really try out a location. I’ve came for breakfast with family and friends. Let me tell you, the four times I’ve come here proved for me not to return. If you like moldy, dry, sour tasting pancakes, this is the place to get them. If you want chocolate chips in them, they will burn and taste sour which is odd. The omlete has come out wet when I ordered and the wait for it was loong. You are better off making breakfast at home. There was no service even when it wasn’t busy. No one greets you upon arrival. You seat yourself and when you want to pay, you get up to the door and pay there. I’ve also had pancakes and a side of eggs for take out. Not worth it for the price. I really had high hopes for this place considering that it is a franchise and close to my home.

Well every time a new breakfast place opens up in the area we try and get in to give it a try and being that I have been to the Sunset Grill in Oshawa I thought this would be a no brainer — WRONG! I’ll start on a high note, the sausage is AMAZING! Might be the best I’ve ever had and the portions are large which is good for a hungry diner I suppose, however the place is a disorganized mess. I was there on a Saturday around noon so I understand that is a very busy time in our area for a breakfast place but holy, we we’re basically sitting in the laps of the couple next to us. I was slightly irritated right from the get go because we were the first ones in a long line to be seated and yet somehow the last ones to be served.
As we watched the people who arrived after us enjoying their breakfast I was starting to get impatient and kept looking at the opening to the kitchen and sure enough I see some eggs headed straight for us that we’re Sunny-​side up (not what we ordered) so we sent them back right away. After waiting another 15 minutes, new plates arrived now containing sausage for my boyfriend who did not order sausage. The manager asked if it was alright and being that we were hungry we took the plate anyways. He made some sort of gesture regarding the meal but we couldn’t really hear him over the diners around us so we just kinda did the old smile and nod and went on with our meal. When we received our bill I was really surprised to find we had been charged for the sausage that he did not order and did not eat, he simply moved them from his plate because he doesn’t like sausage. I hate to be stingy but since we were paying for them anyways we at least took them home for our dogs to enjoy, but I was still bothered that they would charge us for food we didn’t order, especially after they brought us the wrong meals the first time around.
One other thing I was bothered by was we watched 2 different waitresses drop things on the floor and serve them to guests anyways, one was a spoon and the other was sugar and jam packages… I’m sorry but a spoon off the floor!?! That is just gross…