I come here once in a while when I wait for the bus. It’s a nice and cozy coffee place, nothing too special though. I did enjoy the strawberry muffin with nutella fillings.
David S.
Tu valoración: 1 Kitchener, Canada
Appears to be new owners here now. Not very attentive to the customers requests. I walked out. Went elsewhere for my coffee. The thing is, I took 3 other people with me. I don’t think with this attitude they are going to survive long. I feel sorry for the original operator that was here when this location opened. Too bad they’re no longer here. They were awesome. The staff now have no customer skills!
Es P.
Tu valoración: 1 Waterloo, Canada
Its like they are trying to go out of business. I was here yesterday for the first time in a while and found that they have covered up all the outlets, I suppose in an effort to prevent people from plugging in and staying too long. Whatever too long is in their minds. I’ll give this place 6 more months before either they shut down or the franchisees are kicked out.
Allison M.
Tu valoración: 2 Waterloo, Canada
I really would not recommend this location. The washrooms are always a mess — including one time there was blood splattered on the floor and walls. It used to be you’d go in not not be able to get a table because students would take up an entire booth with their laptops and books everywhere. Now it’s usually easy to get a table because it’s the summer and students are gone for the most part. The service is SOSLOW. Like how long does it take to give me a drip coffee to go? 5 minutes? Ya that’s too long. They’ve forgotten my order completely 3 times, and I’ve had to go ask about it and they acted like it was my fault. The good is good though, which is why it gets 2 stars.
Menna M.
Tu valoración: 2 Waterloo, Canada
The waitress asked me if I was staying in for studying and when I said yes she told me that her manager set up an hour limit for studying! WTH
Soroush J.
Tu valoración: 5 Toronto, Canada
Exceptional Customer Service! Very nice people here good job hiring these guys… very nice and relaxing environment!!!
Natalie L.
Tu valoración: 5 Markham, Canada
Came here for a study date yesterday expecting it to be quieter than most coffee shops in Waterloo since it is further away from the university. To my surprise, it was still pretty full — but it wasn’t overly noisy. The service was really friendly, the food was delicious, and I liked how there were plugs at every table :) very accommodative. Would definitely go again!
Ian T.
Tu valoración: 5 Kitchener, Canada
My wife and I go there quite a few times per week(I’d say everyday, but that’s kind of embarrassing!). We love it there. The staff are friendly and courteous. My coffee is consistently good there. Best butter tarts too!
Erica T.
Tu valoración: 3 Mississauga, Canada
Came here for a study session, food and drink were great but they blast the A/C with periods of slightly less colder air, cooling down all my hot items. Really clean, love the natural light from the windows. Would definitely come back to study again, will have to bring a sweater though.
Véronique P.
Tu valoración: 4 Kitchener, Canada
Very clean; great coffee(well, you know, think William’s; what I got was maybe a little better than the typical Starbucks brew). The food was also rather good(and better value than Starbucks too!), though I’m not sure it rivals William’s in that regard. Definitely found this location superior to the other two on King street though. Didn’t use wifi, but they just opened all you hipster students out there; give them a break. The place is full of easily accessible power outlets for all your gadgetry(I mean almost every table), and is a lot more comfortable than Starbucks, so have some patience people; they’ll come ’round.