First a disclaimer: Value Village is supposed to be kind of grimy and chaotic. It’s a thrift store and I don’t expect it to be anything more. This location has a decent selection of clothing, furniture, and other second-hand goodies for sale. The stock turns over reasonably quickly so don’t hesitate if you see something you like. I have made that mistake a few times! In addition, most of the employees are extremely helpful and friendly, no matter how busy the store gets. Overall I am pleased with the store itself. However, the reason I am giving Value Village such a low rating is based upon the actions of one of their employees. It is extremely uncomfortable to watch a senior staff member berate her employees in front of a crowd of customers. I have witnessed this multiple times from the same staff member. The way she speaks to her employees is bad enough in itself, and doing it publicly only makes this worse. That kind of behaviour is completely inappropriate.