Visions the Best Name In Electronics

I needed a car stereo head unit because my stock one ate my cd and wouldn’t give it back so i went to visions and picked one on sale off their flyer .
Price was very good, only 20 bucks more than i found online .
They took the car in at 11;30 and i sat around in one of their demo massage chairs watching 4k hd demos and browsed the store for a couple hrs till it was ready.
Installation was $ 60 total which is good.
Lots of shiny toys in the store like tvs, stereos, projectors, phones and the sales people were upbeat and nice.
Not too pushy as well which i like.
Store was well lit, clean.

Thank yu so much Gabrielle for your assistance in helping me to purchase a tablet… you are the best little salesman we have had the fortune to deal with in a very long time. yu really know your stuff and we really appreciated your help and friendly service…

I have been to this store a couple of times now. The first time, was to make a rather large purchase (tv and set of tower speakers, which we thoroughly love). The last couple was to deal with the Bell representative for my cell phone needs. I don’t mind dealing with him, only because he gets us good deals, but it took for-​ev-​er. Then, the staff at the counter (The 3 – 4 that I was dealing with) couldn’t even process the payment. Good thing I had a backup plan, but wow… I’ll probably still come back because of the deals but I’ll make sure to leave lots of time for it…

When it comes to buying new technology I usually research and research, by which I go online and try to look up some things and then I get distracted by oooh shiny!
I needed to buy a tablet quickly, because I had to write an article and my laptop was in for repairs. My friend recommended Samsung, and I found a Galaxy 3 lite for $ 150 here at Visions. This was literally a last minute, rush purchase. My main concerns for the tablet where getting online and it having some kind of writing software, and this had both, plus an SD card if I need more memory.
So the tablet isn’t the issue, but my issue more or less came from the staff, who just didn’t seem to care that I (or any other customer was there). I looked around for a few minutes, but even after standing by the tablets for a minute, no one bothered to come by to ask if i wanted to look at anything or if I needed any help. I know pushy sales people are the worst, but completely disinterested sales people are just as bad. Even when I went up to the cashier and asked if someone could help me with a purchase I got a look like I was being an inconvenience.
I should have gone to another store probably, but I didn’t have a lot of time to shop around, and the price point for this tablet was pretty good (for my budget, maybe I overpaid). The tablet was fine, but the service was meh. I won’t be back.

Amazing service. The first TV I received was damaged en route, and Visions immediately dealt with the situation and sent out a new one in less than two days. This has been some of the best service I have received through any company. Accommodating, efficient, very friendly and best prices I found in Canada. I will definitely recommend them and use them again.

I’ve heard good things about Visions so I tried them out. Went in to buy a car starter and get it installed. After looking at there display for a few minutes a guy came over and asked me what I was looking for, told him a car starter but I didn’t know anything about them. Asked what brand I liked… Told him once again I didn’t know. He said he was going to look at information, before he could say anything else a guy from behind told him not to book it under him. (Totally fine, but we weren’t even talking about you and do you need to yell it across the floor?) The young guy came back threw a bunch of numbers at me and said something along the lines of 430. Not sure if this was $ 430 or a time. Then blankly gazed at me. Needless to say I left with the same amount of information that I went in with, which was nothing. Wouldn’t recommend this place to anyone who needs help with what they’re buying.

I bought the service plan that was offered with my notebook but it is nothing but a waste of money. My notebook stopped working after 6 months and I brought it back to Visions for service. After about 1 week Visions called me back saying they would not be able to repair the notebook and informed me that I would have to send the notebook on my own dime back to the Toshiba Depot in Burnaby, BC to be repaired. I have now been waiting over 1 month to get my Notebook repaired. In Summary: Saves yourselves the hassle and money and NEVER BUY VISIONS USELESS REPAIR WARRANTY!!!

Average at best. They do offer price matching less 10%. In the TV I bought the other price from Future shop was so low they wouldn’t go the extra 10% off. Still bought there as it is Canadian. There extended warranty is actually a good deal, if you don’t claim you get the warranty cost as a merchandise certificate to buy some thing else with. Have to claim before warranty expires.
Many of their salesman are trained in real old fashioned pressure sell. «What can I do to get you to buy today». «What kind of discount would get you to buy now» etc so don’t be afraid to grind these guys real hard.

So I bought a new car about a month ago, and I’ve been shopping around for a 2way car starter. Basically, I walked into visions, I was not greeted. I walked straight into the auto section, the lights in this section were either dimmed or completely off. which I thought was strange. I was in & around the section for 15 minutes. The entire store maybe had 3 customers in it (including myself) and I was not approached at all. Also, the music was extremely loud in the store and the song was horrible, which only made me want to get out of there asap.
Because I make my decisions of where I spend my money based on the customer service I receive, I will not be purchasing anything from visions.

Recently decided it was time to purchase a new laptop and so the adventure began. I went to every electronics/​computer store that I could think of trying to find the best value at the best price. I found this at Visions. Unfortunately, as is the norm, the customer service was seriously lacking. I find it disheartening that every time I go in to make a significant purchase anywhere I always have to go in hoping for the best but expecting the worst — when do you ever make a large purchase and have everything go smoothly just as planned — this IS a myth right???
I found the computer I wanted and was satisfied with the price. So now to find a sales person who can help me out with my purchase. Well I found one — told him what I wanted — then he just went off — talking a mile a minute about how they don’t have the one I want in stock but they have an upgraded model (with less memory but a better processor AND a higher price tag). At some points I could not understand a word he was saying — the bewilderment must have came across on my face cuz he would ask me if I was following him and I would have to say UHH no (he laughed like I was kidding… not sure what that was about??)… We finally settled on the ‘open box’/display model for the computer I wanted originally. They also said they would include a one year warrenty at no extra cost and have everything installed on it for me when I picked it up THE NEXT DAY… Guess what — the next day when I went to pick it up it was not ready — shocking?! Not really… They gave me more of a discount because of it but after I left (TWO days after I bought the thing) I noticed that they were having some promo for $ 50 off any purchase over $ 200 so I am pretty sure they just scammed me — again not shocking!
All in all I am happy with my new computer so far and also super happy that the whole buying it part is over with (…for another year or 2 at least… hopefully UUUGGGHHH)!

With so many electronic boutiques out there, everyone’s gotta stay competitive with one another. You’ve got your Best Buy, Futureshop, London Drugs, even Sears and The Bay carry electronics.
As a consumer, the best part of being a customer is you can always shop around and demand a price match. Furthermore, they will probably give you 10% off the difference.
Now Visions may not be the biggest retailer and carry every piece of equipment but I’d like to describe the service I was given.
At the time, I was looking for a specific LCD TV (Sony W-​series). However, Visions didn’t carry it. The rep instead sold me an LCD one trim above the W series (Z-​series) for the same price.
If that doesn’t scream deal, I don’t know what will. I’m not saying they all will do that but it wouldn’t hurt to talk to these salespeople like a real person and if you get a deal, reward them with your loyalty.
I know I have.

Bought 2 car stereos and a laptop last time I was in.
Got our TV and home stereo there too all for a good price.
Once in a while you’ll find a dud working there who messes up your whole day by screwing up the whole bill and charging you the wrong price, but they generally care and the managers and staff are all basically great. We’ll see how the install goes later this week.
Ok– so got my install all done. They did a fine job. No hassles. Boom boom!

Visions is pretty good when it comes to electronics prices.
They are much better than best buy and future shop, and they also offer a pretty good selection of TV’s. It can be hard getting help but if you get the right person you are in luck. Some of the sales people will offer you better deals than what’s advertised and they will throw in extra things as well. When you can’t get anyone to help you it gets annoying.
It’s definitely good for prices.

I came here o buy a new HDTV for my basement. Visions prices are actually a lot cheaper than Best Buy and Futureshop. I found a 32″ 720p Sony for just over $ 400, which is a steal for the brand alone.
Don’t expect any help from the staff though, no one bothered to help my family while we were shopping. They only helped us after we bought the TV and needed it carried to our car.

Visions isn’t my favorite electronics store.
I’ve had trouble returning things with them in the past and it’s left me a little bitter.
All bitterness aside though, Visions does have some great deals from time to time. Lately, they’ve had the cheapest TVs around.
I find the staff at Visions to be knowledgeable but very pushy at times. They don’t care about the person, they care about the sale. I don’t like that.
But like I said, they can have some great prices. So if you don’t mind the lack of friendliness and do like getting right to business, Visions might just be the place for you.