The Bay

I’ve gotten some really good deals at the Bay. I recently got a Lacoste Bath Mat for only 12.99… normally $ 42! I also got a Canada zip up sweater that was normally around $ 100 for about $ 30. If you look at their sale stuff you can really get some good things! They have high quality stuff which which is a bonus. If things aren’t on sale, it can get quite pricey (which… I mean… I expect that because they have all kinds of designer brands). Usually, you don’t have to wait too long in the check-​out lines because hey have so many and usually it’s not too busy but I have waited a few times just because the customer before me had a complicated matter and the person at the till didn’t know what to do. Other than that… I love it! Wish there were even more deals!

The Bay, as it is a department store, is a one stop shop for me. I love it because I can buy everything I need at one location — very convenient. They have great sales, and excellent variety.
However, customer service does not seem to be a priority at this location. I read a review that the staff seem to be depressed — sad but true! Stuff are scattered all over the place and nobody seems to care. One can also spend plenty of time scouring the aisles for someone, and they can’t even help you! It is very frustrating to the point that convenience is no longer a factor. Also, everyone seems to know nothing about anything in the store. If you don’t understand what I mean, you would totally get it if you come to this specific location. Seriously, we had the merchandise in our hands where we found scattered somewhere, and we asked FIVE staff members to help us look as we needed more and NOT ONE knew where to find it. We have been through the first and second floors because we were told on separate occasions that it was on the ‘other floor’. For such a prestigious department store, you would think any one of those five people could help us. It was a complete waste of time.
Only go here if you have a lot of patience. You would need it. Badly.

What can I say? It’s a department store, and department stores in Canada are usually a huge disappointment. Well, when you compare what they have on offer with the US, anyway. That being said, this store had the largest selection of unisex appropriate baby clothes that we found, anywhere. It was impressive. Department stores have their place, and this one is no different. I can’t speak to the service, as we didn’t interact with anyone the last time we were there. They do offer a wide variety of items, and you can get great deals on sale stuff. If I need something specific, I’ll stop in, but generally, I avoid department stores like the plague.

The Bay seems to offer a wide variety of clothing, shoes, and housewares and often they have good sales of up to 50% off. Sometimes if an item is on clearance, you can get an additional discount. When things aren’t on sale, they are expensive and I can find similar items elsewhere for cheaper.
This shopping experience I was looking for a watch. With 25% off and then an additional 15% when using my HBC credit card, it was a deal I couldn’t pass up. There was only one sales staff working in the watch section and he was helping someone. I saw a lady in jewelry but then she was busy helping a customer. I waited about 10 minutes and the man came running to help which I appreciated his service.
After I paid, I went to get the watch sized at the watch repair. The guy working there seemed disinterested and I’m not really sure he enjoys his job. But he took out links and I was on my way. It was a great deal on a watch but as usually, don’t expect much with service.

I like the Bay for so many reasons, including the role it had in exploring the western areas of Canada.
I have a hard time finding help there, though. However, on my most recent visit, not only did I have help, I had happy kind genuine help. It was a great surprise.
It’s worth going to the Bay b/​c of the huge amount of goods they sell.

I’m not really a big fan of The Bay at West Ed.
Maybe it’s because there are a million other stores in this mall. I find that I never really seek out The Bay unless I’ve scoured the entire mall unsuccessfully for what I’m looking for.
This location of The Bay has the same kinds of things that every other location has — clothes, shoes, accessories, electronics, home décor, a little bit of everything.
I find that when I do go to The Bay here, the staff all seem depressed. I don’t know why, but they do.
They have good prices, like other Bay locations. I just find it more fun to go through the mall than this particular location of The Bay.

The Bay has a lot of household items, including tvs, patio sets, pottery, suits, everyday wear, pillows, makeup, jewelry, etc. I can see why The Bay is a popular choice for people’s wedding registry. I like how a lot of household items are just in one location, making it a convenient shopping destination for most people.
Their men’s clothing section has gone through a recent revamp as well. They’ve added brands such as Bench, Mexx, Buffalo, and Guess to try and draw in a younger crowd. The prices are about the same as what you find at their respective stores, however the styles always seem to be a few months off. They do have ‘Bay Days’ sales on these clothing items though, so it is possible to find some good deals here, just be prepared to dig through their racks.
I’ve also shopped here for formal wear. Their prices are very reasonable, and they have a good, but not great, selection of ties and dress shirts.