Zek Kuaför

I’ve gone to Zek Küaför probably 20 times over the last three years, for mani/​pedis, cuts, blow drys — there are only three or four staff members who have ever made me, and my mother when she’s here, feel welcome and as if they’re glad for our business.
I’ve had good manicures with the lovely and patient Kubra, who has always welcomed me and any guests I’ve brought. Nothing stellar about the experience, but her smile. My Turkish is limited and some visiting friends and family have gone in with zero Turkish. It has never been a major impediment, but today was so terrible I’ll never go back.
Kubra worked on my aunt’s hands — to remove a gel manicure put on in the States. There is a small manicurist, have never learned her name, I avoid her like the plague after one bad experience with her bad attitude (rarely smiles, dislikes foreigners) who simultaneously gave my aunt the worst pedicure she’s ever had.
No sloughing, no scrubbing, no lotion — nothing resembling a minor lower leg massage. Just the appearance of a pedicure — the sad little cleaning tub, a file, and polish.
It’s tough for those who come from a culture where a mani/​pedi involves pampering to go through the bare bones experience provided at Zek Küaför. No massage chair, no heated jacuzzi foot bath, no hand, foot or minor shoulder massage, no wide selection of products or treatment options (no sugar scrub or extra time spent on callous removal.)
It was the final straw however, to learn that the normal price (30TL for mani, 40 for pedi — marked on their price list) jumped by 120 TL because my aunt wanted a gel manicure!!! An additional 60 TL for the mani and an additional 60 TL for the pedi, because of it being gel. This is $ 50-​$ 60 process where we’re from, with all the aforementioned pampering, at Zek Küaför they elevated the price for a gel mani/​pedi to 190TL. Insane, and nowhere is this indicated on their price list. It took maybe an extra 10 minutes to remove her old gel, and the rest of the process was a normal mani/​pedi with the minimal roughing up gel requires.
I will not darken their door again and would advise anyone seeking salon services to go elsewhere. The attitude of the plump middle-​aged male working the kasa was indifferent and off putting. They could buy multiple bottles of the gel/​shellac polish for what they charged, and the labor was minimal. My though is that they saw an opportunity to gouge someone, maybe it’s a yabanci thing, and make an extra 100TL. For that they’ve lost my business and I will tell anyone who asks what scheisters they are.