I have been going to this place for 6 years now because it is beside where I work. I always order a cappucino and go always with a friend. Most times I buy a sweetie to go with my coffee, sometimes I have my own chocolate or sweetie to enjoy with my coffee. This particular day Today I was sitting outside drinking my cappucino with a friend and enjoying ½ of a macaroon with my friend that I had just purchased around the corner and I was confronted by our waitress who said I couldn’t eat that here. I was very shocked as I had did this numerous times in the last 6 yrs. I understand they have a few sweeties to sell as well but it wasn’t like I was eating a sandwich or a croissant. When I left I went to tell the blonde witch behind the counter that I have been a client for 6 yrs. and have referred many clients there but I would never come back. As is normal in Switzerland she said«good goodbye, bye bye» as I was talking to her. As is normal in der Schweiz there is non existent customer service. She could have said, «we are sorry this is our policy and sorry to inconvenience you etc.» I can respect this. But to tell me «good, goodbye, bye bye» like I am not needed there was really way too far! I have lived here 7 yrs. in Basel as an American they dont give a crap what your experience is like. Poor taste from poorly mannered people. And they want a pay raise in this country. To make 4000 chf a month as a minimum salary for untrained & unkind and ugly mannered people. I see the last review was in 2010 so as you see things have changed since then!
Ben G.
Tu valoración: 5 Basel, Schweiz
Jedes Mal ein bischen Ferien. Bester Cappuccino in Town.
Frankl
Tu valoración: 5 Basel, Schweiz
Supernettes und preisgünstiges Café in der Basler Innenstadt mit einigen Tischen draußen und klimatisiertem Ladenlokal. Besonders empfehlenswert ist der Latte macchiato incl. Cattucchini