Parisilk Electronics & Computers

I had a terrible experience with their customer and delivery service after ordering a Mayer airfryer more than a month ago through Qoo10.
First of all, they have very restrictive delivery days and timings, and they can’t confirm the dates on the spot as they only deliver to certain areas on certain days. So if you are a busy working adult who can’t stay at home in the day to wait for them, forget about asking them to deliver and just pick up the product yourself.
Upon fixing a delivery date 2 weeks later, they completely did not call or turn up. After rescheduling for another date 1 week later, they called up last minute to cancel and reschedule, citing the reason that their shop would be closed for 3 days due to personal reasons. This is after my husband especially shifted his appointments and made arrangements to stay at home to await their delivery. I asked to refund the delivery charges and pick up the airfryer myself, however, they said it was not possible, and would call to rearrange for another delivery date once they opened again,
The next thing I knew, a few days later I received a phone call 5 minutes before we were about to leave the house for work in the morning. The deliveryman announced that he was on the way to our place. This was without ANY prior warning or calls to even fix the delivery date! I said we were just about to leave but the deliveryman promised he would reach in 5 minutes, so we agreed to wait, partly also because I hoped to get this whole fiasco over and done with. Well, guess what he took 15 minutes instead so I ended up being late for work.
Their prices may be fairly competitive but after this experience I’d much rather pay a bit more than waste my time dealing with their dismal customer service. Let’s just hope the airfryer works fine because I don’t want to have to ever contact them again.

The sim lim of outskirts Singapore. Good prices.

You might have noticed that Parisilk has recently expanded to not two, but THREE outlets (almost side-​by-​side) in Holland Village along the Provence stretch. No surprise there, especially considering their fantastic customer service, wide range of products (and services!), fairly competitive prices and occasional great discounts.
Unlike some stores in Holland Village which are more popular with expats in general (Lim’s Art and Living, for example), the fact that even locals patronize this shop goes to show that their prices are indeed quite competitive. I always return to buy my AUX cable from them ($ 8) everytime I need a new one. Each cable lasts me at least half a year, and that is only because I’m extremely careless with them. The shopkeepers also always seem to know exactly what I’m looking for even when I dont give the best descriptions. Even if they dont have what I’m looking for, they will help me think of alternative solutions or suggest places where I am able to find them.
Be careful of parking right in front of their store– the area outside is marked by a yellow zig-​zag lines is heavily ‘guarded’ by LTA wardens and they will not hesitate to give you a fine with carries with it demerit points!