Wolverhampton New Cross Hospital

I only had dealings with this hospital for two sets of circumstances, which coincidentally occurred at the same time.
I broke my ankle in 2007 and my wife who was 8 months pregnant at the time took me here as we lived nearby at that time. My wife went in to get a porter to see if one could wheel me in on a trolley, it was evening-​time and none were around. So my wife tried to wheel me in, I told her not to bother and «hopped in» which really hurt.
I had major surgery on my ankle the next day, and stayed for ¾ days. The toilets were an absolute disgrace and looked like they were cleaned as often as Wolverhampton wins «the Britain in Bloom competition». I recall early one morning two tea-​ladies came round the ward but forgot (or couldn’t be bothered) to ask me if I wanted a drink as they were too busy gabbing away. This really annoyed me as being a tea-​lady is hardly rocket science. When I came to go home my still heavily pregnant wife had to carry my holdall and gear to the car as I was now on crutches. No staff even offered to help.
Next month my wife gave birth here and she stayed for nearly a week, the maternity section was better, but not much more. We moved to a nicer part of the UK soon after, thank god. My ankle is better (sometimes) but I certainly wouldn’t recommend this poor hospital to anyone.

Have had quite a number of unfortunate experiences here, which has put me off going there. However recently I’ve been to two different departments and it’s like a different world. Maybe it depends where you have to visit. I gave up on outpatients one Saturday night, after I had been told to go there. Waited about 3 hrs. and kept getting told,’.It won’t be long now’. People started arriving, apparently drugged up to the eyeballs, drunks were coming in and at the end, my husband grabbed me and said that we were going home. Really not what you want! Far too many agency nurses on the wards, certainly not doing what they should be all the time. I was put in a very large mixed ward, and the 2 nurses on duty (agency) were most put out because I had a severe haemorrage the first night. They were quite threatening, and told me that the ward was for low dependency patients, not high dependency ones. I wouldn’t report them, though my visitors begged me to, as I was unhappy about what might happen next. The next day when the two of them came on duty, they came over and told me they didn’t expect any more ‘trouble’ from me that night. Other people in the ward were absolutely appalled, and to be quite frank, I thought I wasn’t going to get out alive. If I could have crawled out of bed, I would have phoned home, and gone there and then, but was too ill. Hopefully this doesn’t happen any more but how do you know?

Bad parking here — not supposed too but I sometimes park by the cinema and walk across the road to it. Very expensive IF you can get a place to park! The hospital itself appears quite dirty in places — I used a toilet and it was worse than any public loo — FILTHY. A tribute to New Labours tickboxes.

given the choice unless it was an absolute emergency i would not use this hospital instead choosing to travel to a different one
the staff were rude, the waiting time was ridiculous, even tho there was noone else waiting, but the hospital was clean.

A very bad hospital, when I was pregnant with my twins I had to go to have a scan every two weeks, the waiting times were awful, boarding on 2 to 3 hours easily, for a pregnant woman that’s a long time to wait in a stuffy room. When I gave birth naturally I then had to wait FIVE hours to have stitches. The premature unit was clean, but on one occasion we had to transfer to full term unit (lack of staff), which was filthy, blood on toilet seat, no blankets etc all night long. Avoid this hospital unless it’s an emergency!