AP George

This company deals with boiler repairs etc. I rang them at around 9am asking them to come to my home to check out my boiler as it was making some very disturbing noises and I was worried for the safety of my three year old son and myself. I waited in for them all day and by 6pm there was still no sign, so I rang them. I was informed that they had just left my street because when they knocked at the front door, the person didn’t know what they were talking about! We discovered the person taking the booking had taken down the wrong door number, I asked why they didn’t ring me and the guy said they had tried, however I knew this was untrue as I had been checking my phone continuously all day and hadn’t wanted to seem pushy by ringing them! I begged and pleaded with him to turn around and come back, even tried to pull at his heart strings about the safety of my son, and he told me it wasn’t his problem!!! His attitude sickened me, so I told him to forget it and rang a different company!!!