Beyond The Fringe

I hate to write a bad review as the people at this hair dressers are friendly and always accommodating, but having had a bad experience I will be straight.
I had synthetic extensions put in after a long chat with the ladies in the studio about what was best for my hair.
This was my first time for extensions and I asked would they damage my hair and they said no.
I was quoted one price before they started and though very expensive I was keen to go ahead with it. At the end I Was charged £30 more on top. No explanation why or what for and I was to say to remind them that I had been given a different quote amount.
To be honest I was happy with the hair even though it was very expensive compared to other places, so I paid and didn’t stress over it.
A few months later I have recently had to have the extensions taken out by a professional at another studio and literally 50% of my hair came off at the extension glued area. (the half of my hair that was attached to extensions basically).
They tried every way to save my hair but nothing worked.
No consideration had been given to my hair type/​hair condition etc before putting them in my hair, no warnings of possible outcomes.
I treated the extensions like threads of gold, they were well looked after following all instructions, so it was nothing to do with my treatment of the hair.
The resulting is me having to face having my hair cut short at yet more expense (at a different hair dressers when I get the balls to get it done !)
If I wanted short hair I would have never got extensions!
I have never been back to them as I was mortified with the whole situation.
I really do think this studio is nice and has good staff, but they need to turn away customers who are likely to end up with damaged hair.
The other professional that took them out said that my hair was not the type to cope with that type of trauma and they should never have been put in. A different method and type of extension would have been more for me.
Why was I not told this at Beyond The Fringe instead of them being keen to do it and take my money. :-(
let this be a warning to the ladies that dream of longer locks…
buy a wig, its easier!