CeX

I’m glad CeX are actually on here cause my experience today was terrible.
I’m quite a big gamer myself so I have tended to frequent into CeX on regular occasions and I have to say that the bigger CeX have got, the worse their service has been.
CeX is no longer a computer games and electronics store, it is basically cash converters in disguise.
The Walsall store is disgusting though, firstly the store actually smells of drugs. There was a strong smell of weed from the moment I walked in. Not sure whether thats from the people that shop there or just the store in general but its unpleasant and not very welcoming.
We waited in the queue for about 20 min (only 2 people from the front). The queue got longer and longer and no help appeared to be surfacing any time soon. One lad was serving a person that appeared to have brought in about 300 games (not his fault obviously) and 2 girls were taking forever to serve a couple over one laptop, I’m still not sure why it took 2 of them. At this time, 2 gentlemen behind the till were just wandering about doing nothing.
Eventually after 20 min one of the lazy gents ordered everyone to form a new queue further up the store, in doing this 3 people from behind us speedily jumped ahead of us meaning we lost our place in the queue. The store attendant event seeing this did nothing!
We eventually got served and there was still no apology for the length of time that we had to wait.
I hate CeX now, I will never be shopping here again, walsall or anywhere else, it just gets from bad to terrible. I had a similar sort of experience at their store in Leeds a few weeks back and no one seems bothered about trying to do anything about it at all.