Harvester

Terrible food on more than one occasion! The Gowerton branch were poorly equipped and under stocked with ⁵⁄₅ meals being served with missing ingredients and components! The staff member who dealt with the situation had no empathy and seemed to have no ambition to correct the mistakes made. Wont eat there again after years of custom! Something strange has happened in recent months !

I had the misfortune to encounter the new manager at this branch of Harvester.
I have been frequenting Harvester for many years now and am a huge fan of their food, in particular their fantastic salad bar.
Not put off by their appearance recently on the television programme, Rogue Restaurants, I visited their Gowerton branch with my mother.
I have visited this branch at least 20 times before and have always been very pleased with their wonderful staff.
On this occasion however I was treated very badly by their new manager and made a complaint to head office. I have now been awarded compensation but I feel as though I do not wish to go back to this particular branch until the manager is no longer a member of staff there.
Aside from him, the rest of the place is lovely — always clean and tidy, parking good and food fantastic.