Simply put: this is a great restaurant and a wonderful establishment. Both the food and the service were fantastic. I was visited by Adam, the manager, who was friendly and incredibly accommodating. Similarly, the server was equally attentive and personable. I was so pleased and satisfied with my meal on the last week that I was inclined to return on the Friday. Excellent waitstaff, food and atmosphere — will be back!
Whompa
Tu valoración: 1 Sunderland, United Kingdom
I have been here twice, and both times I have found a hair in my food. Not much else to say really.
Jobler
Tu valoración: 2 Sunderland, United Kingdom
This is my 2nd time in this place. First time was great, nice food good atmosphere. Second time was pretty crap. Food was cold and very bland. Had to put stars down to 2. I wont be going back.
Rachii
Tu valoración: 2 Sunderland, United Kingdom
atmosphere is good, service is normally quite good however the food is very bland and mass catered. Would rather go to a local restaurant that sells fresh fgood for cheaper!
Daviem
Tu valoración: 4 Sunderland, United Kingdom
Very good atmosphere, great service, and quite a good deal compared to similar restaurants. The music they play enhances the mood and makes it even better. The toilets are spotless and the food and drink is of a high quality. It is easy to access and is located 5 minutes from transport links such as trains and buses.
Kwkwkw
Tu valoración: 1 Sunderland, United Kingdom
The food here is quite nice when it is cooked properly, however, it is certainly very overpriced. They often leave items off your plate that are meant to be there but if you tell them they do apologise and get you the item. The Sunday lunch is a definate no-no. Frozen pudding, frozen veg and instant mash with a tiny bit of gravy. Also, they also run out of ingredients eg if you order a breakfast they could come over to tell you they have no eggs and sausages! I think there is often a lack of communication between waiters and chefs as i think they are all Polish/foreign, the kitchen staff seem to change on a monthly basis. All in all, the place has gone very down hill from what it was a couple of years ago.
Lovefo
Tu valoración: 2 Sunderland, United Kingdom
Wonderful concept, very lively with great atmosphere. Shame the food is so poor and overpriced. Glorified burger bar at best.
Deftle
Tu valoración: 2 Newcastle, United Kingdom
I can’t say I’ve ever been a big fan of Frankie and Benny’s. From the two experiences I’ve had there neither have left a good impression. The food is over priced and pretty dull. The first time I got some sort of pasta and sauce from a jar, and the second time was a pricey pizza. The pizza was pretty nice, but definitely not worth the price. And the starter of garlic bread was like munching on cement. A positive from the place was that the staff were pretty friendly and the service was quick
Elixir
Tu valoración: 4 Sunderland, United Kingdom
The food here is nice, especially the garlic bread and the bbq chicken lasagne, which I have started to eat every time I go there. However I do not like how they put a service charge in with the bill, so you have to give them a tip so to speak. I have always had good service, but I feel it is a little cheeky to include it and what would you do if you didn’t receive good service? This is not the cheapest place to go, but it is great for someone’s birthday.
Bubba_
Tu valoración: 3 Sunderland, United Kingdom
I always like Frankie and Benny’s’ but recently I have been and realised the food isn’t that special and very over priced. The Calzones are my favorite, and they do do a good pizza, but it’s not worth the money. They pasta dish’s aren’t really that good. They are very expensive for basically pasta and a pre-made sauce. I do like the desserts, especially the sharing ones which are really nice. I’d say this is nice for a one off, but I wouldn’t go there for a special occasion. The cocktails do look good, although I’ve always thought they were too expensive to buy. It has a good location though, right next to the car park and the cinema.
Muzzy2
Tu valoración: 2 Sunderland, United Kingdom
when we went down with the lads it was ok nothing special i would just say it as good as any Frankie & Benny’s i would go back again because i like the type of food they do
JAMIEM
Tu valoración: 2 Washington, United Kingdom
Staff are ok here but thats about the only positive, the food is so bland and badly cooked I couldnt believe what i was eating. The garlic bread nearly broke my front teeth and was like a giant, rock hard crisp. The pasta I had was tasteless and was really average, you can probably guess I didnt hang around for dessert I was so disheartened from the eating experience.
Steveb
Tu valoración: 2 Durham, United Kingdom
The food on offer is ok, pretty basic stuff but no real outstanding quality. Deserts are good though with some really nice sundaes. Have found the staff top be very hit and miss. Sometimes they are really good and friendly and other times you can be left waiting ages for food even when it isn’t that busy. It’s an okay place to eat if you just wanted a bite before or after a movie in the cinema next door butI wouldn’t recommend it for a proper meal. Also handy if you park in the multi-story car park as they will validate your parking if you are a customer. I know some people who will pop in for a coffee or coke on way home as it is a cheaper way to pay for your parking.
Tigger
Tu valoración: 3 Hartlepool, United Kingdom
It’s okay but wasn’t too keen on the pizza. Staff are friendly but it’s hardly the place to get dressed up to go. Love the old music playing.