Novotel Stevenage

I’ve never used the actual hotel here, but I do eat here on a fairly regular basis. Their breakfast is an all you can eat style buffet, offering the typical full english cooked breakfast, along with continental options like cereals, fruits, yoghurts etc, not to mention the usual tea, coffee and fresh juices that tend to be served with breakfast. I would say that their breakfast food is of average to high in standard, but I have had a better fry up in a little café. The room they serve breakfast in is large and airy.
The restaurant food is very good, and I would say that this is a nice place to go to for an evening meal, but the food they serve at the bar is terrible. I once ordered an omlette that was bland and tasteless and it was definitely not worth the money, especially considering that the prices aren’t cheap.
I have also found that the staff are not at all friendly — they are stuck up and snooty, they don’t seem particularly interested in customer satisfaction and are more concerned with taking money from you and getting rid of you.

I have never stayed here or eaten here, however I did visit for a coffee with some friends recently. We sat in the reception area which was bright and airy, with modern funky seating. the coffee was fresh and hot, and I didn’t think it was expensive bearing in mind that this is a hotel. The location is convenient, being right next to the A1M, but not exactly picturesque. They have a small outside pool, but bearing in mind that there is the motorway traffic thundering by, it can’t exactly be peaceful. The staff who served the coffee were very pleasant and helpful and it was brought to our table.

The Novotel is convieniently located just off the A1(M) and very near to Knebworth House (It’s just outside the grounds). The hotel itself is clean and rooms are functional, plus the service was pretty good too. Recommended

I haven’t stayed here overnight, however i viewed this place a potential setting for my wedding. For other brides out there DON’T DO IT! The staff were snobby and unhelpful, the tent thing was dirty, and instead of white they were yellowing. They wanted me to have my meal in a tiny dark room, which was the old smoking room (how do i know? IT STILL SMELT). It look tired, dirty, and was over expensive. Do not waste you money, if i could have this place minus stars I would do.