Frankie & Bennys

Really bad service tonight. The waitress was slow, and delivered our meals about 10 minutes apart. We were also given the wrong bill.
However, the worst part was that we had gone for a birthday meal and delivered a cake to them earlier in the day, which they then forgot about. I had to go to the toilet as we had coffees at the end of the meal, phone the front desk and remind them. By this stage we were too full for cake, and it put a bit of a downer on the evening. The person whose birthday it is obviously guessed they had forgotten! No apology from staff.