Ryder & Dutton

I have just bought my very first house.
It was up for sale with Ryder and Dutton and from the start I received a good service from some of the members of staff.
Throughout the bidding process everything was fine and it was only when I needed a damp proof report I had a little problem — they recommended a company without the relevant qualification which slowed down a long slow process a little further. When i rang up to inform them that this company (whilst having done what they were asked to) didn’t have the relevant certification for the job I needed doing (and hoped no-​one else had gone through what I had), I didn’t get a very happy response.
Customer service to the buyer could have been better at this point but this is my only complaint.
Amy was a very helpful member of the team.