Raffles Private Hire

Good service and very helpful sms updates on arrival of car.

I’ve taken over 20 trips with Raffles. They usually arrive on time and charge fair prices. But on a few occasions, you will get taxi drivers that overcharge. The problem is, this is the norm for taxis in Milton Keynes. The other companies provide comparable level of service and equally unpredictable prices. Best to ask the taxi driver in advance to estimate the cost to avoid being swindled.

I’ve had to rely on this firm quite a few times when I was without my car.
On the whole I found their service to be very good and cant say I have any big issues with them.
They would ring me back and let me know when to expect the cab driver. The car’s have always been clean and i’ve never had a problem with the charges.

When i used to use this company every day to and from work, it was very inconsistant.
The woman at the end of the phone used to be really stressy and sound like she really couldnt be bothered to be there.
The amount of times i was late for work because they would say yes its on its way its just around the corner and its blatently not.
They always seem to change their prices awell in the same day it can go up and down because the taxi drivers make it up as they go along.
And last time i used them their prices were still rising.
I now have a car, i cant believe how much money i used to waste on taxis.

Ddont really like this cab firm as their prices vary and can be quite high most of the time.

I’ve been using Raffles Taxi’s for literally years and they’ve varied on and off over time regarding their service. They’re one of the two biggest taxi firms in MK (the other being skyline), and they offer a reasonably good service. Firstly they offer ringback which very few other taxi companies locally offer — this basically means when you call they phone you back and the phone rings once when a taxi is released to you, and then they phone you again letting the phone ring twice when the taxi arrives to the location where you want picking up from. Really useful to me, it means I know to gather my bag, coat, walking stick etc. together when I get the first ring, and then when I get the second one I go outside to the waiting cab. Much better than either having to stand at the window watching or keep going and looking.
I can’t tolerate bumps much because of a bad back, and I’ve been really lucky that the drivers are always super helpful making sure they go carefully on the roads for me. The only downside is that they seem to only have two time scales 10 mins, or 45mins. This means you’re never quite sure how long a taxi will take to arrive.
Overally a good company to use, even if they could use a little improvement on their timing.