Papa Luigi Dial A Pizza

I ordered two pizza from papa lungi tonight for me a and my family and when they turned up they were discussing cold tasteless and just plain nasty, when I phoned them up to complain the guy on the phone was very rude and nasty and also claiming he was gthe manager witch if he is he is it is discussing he shouldn’t be aloud to run a dump let alone a pizza place. I would not recommend this pizza place to know one

I live down the road form these guys, every friday i treat myself to their hot and spicey thin crust pizza it’s amazaing, the best ive had in all of mk. The guys working their are a laugh always there to help & have a chat, never rude. i always order from these guys when i have family and friends round and they also love these guys, these guys need to be promoted more i dont think people actually know how good their food is. Personally i think their better than papa jones, Dominoes & Pizza Hut by miles. Keep up the good work folks.

Shouldn’t even have one star! Customer service. Non existent. Ordered a meal with these guys and normally its fine been ordering for 13 years! (last time me and my partner were very sick so could be bad food hygiene) well this time the order wasn’t complete! Delivery driver said it was in the car and will be 2 seconds. He drove off! My partner called up to complain and the excuse gave was Human Error which is fine as everyone makes mistakes but driving away Human Error bit strange. don’t seem like human error! then the guy on the phone hung up after shouting abuse down the phone (couldn’t say what as his English wasn’t excellent) After this i phoned up to again get abuse (this was off a different phone) The guy said the delivery driver is coming back and its all sorted which it wouldn’t be as the remaining order would be cold. He told me the delivery driver will give me a refund the hung up! When the driver appeared he was very rude and squared up to me (punching WAY above his weight) he then refused to give anything and walked back to his car (bit clapped out and probably a MOT failure) i had to run after him to get what was promised. I called the company back to complain to the manager to then be put on hold for 2 minutes. I rang back and my calls were ignored. I called the 2^nd phone number for dial-​a-​pizza (not papa luigi but is same place) to get a answer. I asked for the manager and got the same guy i spoke to originally. i asked if he was the manager to be told there is no manager tonight. i asked to speak to the supervisor. again no supervisor. very strange. i asked if i can have the managers name so i know who i will be writing to to be told NO when asked why he just replied with just because what i was asking for wasn’t hard and as a customer should be able to get hold of. again he hung up but answered my other phone i was calling on and gave a lot of abuse over that. WORD OF WARNING. DO NOT ORDER FROM THESE GUYS. THE QUALITY HAS GONE DOWN OVER THE YEARS! I still haven’t been able to get hold of the manager or there name. A nice letter to Trading standards and the local council might be in order.

iv been going to these guys for centurys and i can honestly say they have the best italion pizza place in the whole of mk. Their pizza’s are just the BEST, their prices are good, and the customer service is excellent they deliever food on time, and if you have a problem they are more than happy to help.

I think if you would like to taste a proper italian style pizza then pap luigi is the best in milton keynes. I think there deals on pizza’s are fantastic, buy one get one free all day everday. Their prices are good value for money compared to dominos, pizza hut, and papa johns. Their delivery service is good despite the fact they opperate from one store and deliver all over miltion keynes. I ordered a pizza from them today and i was told the waiting time was between 45 mins to 1 hour but my pizza arrived within 35 mins, which i thought was really good service. THE PIZZA WAS LUSH I ENOJYED IT AND WANTED ANOTHER ONE!!! :D

Wow what a lovely pizza, I‘ve always like the Pap luigi piizzas but last time I phoned my Papa Luigi Special was the best I have ever eaten. The service has always been a bit Southern Italian laid back but apparently the owners sister has married a guy called Mario and he is now the Manager, he used to run the 5 star Sorrento Palace and boy has he had some impact, delivery speed reduced to under half an hour and lovely food
Well done lads
Grazi

Although I have to say if have the money I prefer to go for Domino’s pizza, there are times when money just won’t stretch to that, and we still want a take away. This is where Papa Luigi comes into it’s own!
They always do a 2 for 1 offer at this place, or you can choose 10% off the price, but that’s not as good value, so we normally go for the 2 for 1 deal and then go mad with toppings and get loads on each.
They do other things too like deserts and a few other bits and pieces like garlic bread, garlic mushrooms etc. All the sorts of things that really make a fab take away meal basically.
They do deliver, in fact that’s mostly what they do, but we’ve always preferred to go and collect ours as they’re only up the road from us and that way we find the pizza is hotter and tastier.