Concept Car Credit

Absolutely fantastic service and a very nice, helpful customer service representative Karen.. she really helped us choose the right car and deal for us and she makes a lovely cup of tea while you wait… got to drive our beautiful new car home the same day, we are very pleased with the outcome and would recommend to any of our friends and family, top class service and top class quality cars, thank you so much Karen for making it go as smooth as possible for us! 5***** all round!

Absolutely disgusted in the way I was treated by Concept, I recieved a call saying even though I had bad credit they could help, I was shocked but happy until I went to see them. I was dealing with a man named Jamie, he was rude and pushy and kept me there all afternoon only to tell me that it had’nt been succesful! So I had gone on false information. Waste of time, would not recommend Concept to anybody, just rude!

Cant believe how fast the whole process was, Was sold a car by Karen such a lovely & helpful Girl. Got a lovely Peugeot that i was very happy with a drove away in it the same day! The payments suited my budget so i was over the moon with my lovely shiny, new car :)

I recently purchased a car from Conept Cars 19/​04/​2012. I found them very helpful & they explaned the finance packages available. I would recommend them for people who may have credit problems. I will be using them again when i next change my car.

I am now on my second car from Concept. I cannot lie the interest rate on the first car was mental, but I also cannot blame anyone else for that than myself.
After 2 years of that car I returned to see if I could get a better offer and I am glad I did. By being good and making sure I made my car payments it really helped to build my credit profile and now my interest is really reasonable.
I must admit I did find the whole process entertaining, by not taking things too serious I gave the sales guy hell and I have come away with a car I REALLY LIKE (07 plate Focus Ghia) and a really fair deal.
Hopefully in another 2 years I can come back and have a look at what they have in, I just hope I don’t get offered a bloody Citroen Picasso again (I must look like I need one)

I have bought 2 cars from Concept Car Credit and my advice to anyone is avoid them at all costs. The first car they sold me sound but not fit for the purpose I had bought it from, the second was fit for purpose but not mechanically sound.
I have numerous proplems with their after sales department, and have an outstanding complaint from them since 8^th October 2010.
There are far better options for buying a car if you have a poor credit rating, than using Concept.