Torrington Park Group Practice

Torrington Park is the major surgery, it appears, for North Finchley. It is sad that they are stuck back in the 1980s. There is no online booking of appointments. Hours are very limited, and they are closed on Saturdays and Sundays and, of course, holidays. In other words, they are only open during the average Joe’s working hours. Whatever happens to people who can’t get off work? Do they have to go to A&E? The waiting room is sterile, dehumanising and massive, with rows of chairs and no interior design. If you think you might have to wait a long time before your number is called, you’re probably right. Prescriptions also require a 48-​hour wait. That means that if you hand in your prescription on Friday, you’re not going to get it until Tuesday, because Saturday and Sunday don’t count in their 48-​hour promise as they are closed those days. Madness!
Finally the record keeping. Behind the receptionist are large shelves full of paper dossiers, hearkening back to the pre-​computer era. What if there is a fire? Where is the safety of one’s medical record? It all looks very archaic and inefficient, which about sums it up for this surgery.