The Trafalgar London

The hotel deserves five stars. Located right off the Square, the centrality of the place and the friendliness of the staff is without compare. In all of my interactions, I was treated courteously, plus *my wife!* and I got access to the breakfast here, which was the best spread I was to encounter in my whole EuroTrip. Bonus: omelette bar!
The bar on the roof affords a great view of the city, as well as many of the major monuments. We went on Friday afternoon, but was disappointed by the lackluster service. I know it is a posh hangout, but we were paying a mint for the drinks, and could have been afforded far more attentive service. Also, I saw a beautiful woman eat an olive off the ground. That almost saved the –1 star.
Nevertheless, a great place to stay, but avoid the roofbar for all but a picture.

I can’t say enough good things about this property. The location? Yeah, you simply won’t do better. As the name implies, it’s ON Trafalgar Square. Yup, leave the front doors and take exactly 1 step outside and you’re at the square. Wow. The front desk staff is helpful and friendly. We had a handful of letters one day and asked where we might purchase some stamps, they just smiled, took the handful from us and said «No worries, we’ll post them for you». Wow!
The rooms, while not large, are perfect and when you’re in London, who’s hanging out in the room anyway?
The rooftop bar is a treat as well, sit down, have a drink and look out over the city, doesn’t get much better than that!

You can’t really beat the location of this hotel. Right in Trafalgar Sq. with easy access to underground, theatre district, and loads of attractions.
Front desk staff were very friendly and helpful, in particular Polly who checked us in. We arrived early around noon and she was able to get into one room right away so we could deposit bags and wash-​up.
We had three rooms, two were ok and in need of some updating as other have mentioned. Carpeting a bit dirty and fraying, etc.
As a Hilton Honor Gold you get free breakfast which is a really nice spread. The morning breakfast staff is super helpful, especially Huma & Hristina (sp.?).
The hotel loses a star because the internet is awful. I mean really terrible, trying to check-​in for a flight took over 40 minutes. Felt like i was trying to use dial-​in. Forget about Netflix or anything that would require high speed.

views are amazing from the Vista Trafalgar roof top. Stunning day. Service was very slow and they didn’t seem to know what they were doing but on the other hand they were very friendly. Great Atmosphere and the afternoon tea (minus the tea) was worth the money.

I must give this hotel full score.
It is beautifully decorated.
Check in was smooth and superfast. Staff at frontdesk and «bellboys» is superfriendly all the time.
Being HH Gold we got upgraded per request and it was a beautiful and classy room, I especially appreciated the few steps that gave the room an extra touch.
Breakfast was nice.

I must have spent two weeks trying figure out how to celebrate New Year’s in style and make the evening fun for two adults, a fourteen year old and a twenty year old. For the parents, no really issue, but how to make New Year’s fun for a twenty year old when you can’t get into any 18+ parties.
I finally stumbled upon The Trafalgar Hotel’s Rockwell Pop Party. It was the ONLY party that would allow anyone under the age of 18. BIG BONUS that it sits right on Trafalgar Square. This is one of the big gathering areas on New Year’s Eve. In the old days, the last time I was in London on New Year’s Eve, it was THE place to be. Now that the fireworks are centered around The London Eye, most people crowd the area round Westminster. Still Trafalgar has views of The Clock Tower and therefore the fireworks. They also have large jumbotrons that afford the thousands and thousands of people to see the show.
One option is to steal yourself and stand with 250,000 other people for nearly ten hours holding a spot in one of the viewing areas or you can open your wallet and attend one of the many parties that has an unfettered view of the show. The Trafalgar has a rooftop bar called the Vista which looks right down on Trafalgar and has a perfect view of The Eye.
It wasn’t cheap, but for the price of the party, we had a bottle of champagne, dessert, access to the Vista for the fireworks and a really fun party and dancing until 3AM. What really made the evening even more pleasant was they didn’t oversell the event. There was plenty of room on the roof for everyone to comfortably move around and see the fireworks.
After having watched the show posted by the BBC on YouTube, I’m only disappointed we couldn’t hear the music they played to sync up with the over eleven minute show which even included Pink Floyd’s «Breathe».
Well organized event, lovely modern décor, friendly service and we had the ability to go in and out of the party so we could walk around Trafalgar Square and celebrate with the rest of London before going back inside to watch the show.
We didn’t stay there, but as it is a boutique property of the Hilton, I would imagine from the service we experienced, it’s a similarly lovely place to stay.

We were taking a Baltic Cruise with the grandkids and decided a few days in London was the perfect way to start this trip. After some searching (you wold be amazed how you CANNOT get rooms for 4 people in London…3 people fine, but not 4), we found The Trafalgar Hotel. Bonus that is was a Hilton property (we’re HH members). We caught a taxi from Heathrow and got there rather quickly.
Check-​in was a breeze and the staff are super friendly. We got there a tick early, but our room was ready and we were able to drop our things off freshen up and head out for some adventure.
The odd thing we noticed was the lighting in the elevator and hallways. We are all for mood lighting, but the dome light in our car is brighter than these were. It was actually difficult to see some things (of course you can see the doorways and such, but if you were trying to get your key out and figure out which way it slides in — it could be a challenge). We found it best to be prepared for this by having our keys in hand before getting on the elevator.
The rooms themsleves were clean, albeit a bit worn. The beds were firm and clean, although I think they were using queen sheets on twin beds — I had to pull out feet of material from under the mattress to be able to get into bed. The rooms are kept a tad warm until you set them to your preference and it takes a while for the room to cool off (if that is your selection), but once set, they hold like no one’s business.
The breakfast is certainly a keeper. You have hot and cold buffet selections as well as a menu option. The food and selection are great, but the service staff is clueless. They will help seat you, but that is about it. One fellow came by to ask if we wanted coffee, then disappeared for about 10 minutes, only to reappear and start busing other tables. I had to ask 2 more people for the same coffee he had asked me about earlier. We actually almost finished our meal before we got coffee.
While this was morning one, morning two didn’t fare any better. Again, the food was outstanding, but we were sort of left on our own as far as service. But with a price of «included», I tend to overlook lousey service as long as the food is good and I can get my own.
Since dining options do not seem to be part of the standard booking, it isn’t fair to be included in the rating, but I wanted to list some issues here to be fair.
The location is superb. Within walking distance to Charing Cross, Embankment and Picadilly Circus, you can’t go wrong! Or just wander around a bit, like we did.
All in all, a fantastic hotel with a great location. Their foodservice needs some work, but not enough of an issue to not stay again. When we are back in London, we will certainly look to book the Trafalgar again.

very nice hotel but economy rooms are small
dresser. but location, location & price were advantageous. cheerio!

I stayed here in the week of may. Went to see Top Hat the musical, both Excellent .
Not the usual streamlined Hilton This was much more. What all should strive for.Individuality.
Room −10÷10
Service ¹⁰⁄₁₀
Quiet ¹⁰⁄₁₀
Convenience −10÷10
The Breakfast
¹⁰⁄₁₀₀
Yes they got it right. ThE last thing you remember of a hotel !
KEEP up the good work, to all the staff Gordon and Gordon

As Patsy Cline sang so beautifully…“I’ve been so wrong, for so long”…and man, was I wrong about my review for the Trafalgar but «I’ve seen the light, darling, I’ll make it right, I was wr-​hooonnggg!»
I definitely wrote my prior review prematurely… I swear that never happens to me! But I had a small sample size and after a four day stay at this place, I have to downgrade it because it just seems nobody there knows what they are doing.
They are very nice but there was something every day which made me shake my head. They serve a breakfast buffet in the lower Rockwell every morning.
Morning 1: I didn’t want to sit down, so asked if I could grab a roll and a muffin and get a cup of coffee to go. You’d think that I had asked the girl to bring me the first born of Lucifer himself, dressed in a bunny suit, wearing red lipstick and playing «Tubthumping» on a ukulele! She really had no idea what to do, so I just asked for a napkin and put a roll in that. After 10 minutes, I was able to get coffee in a to-​go cup.
Morning 2: The next morning was a repeat of morning one so when I asked for coffee to go and saw that look, I just sat down and ate. Of course, I had finished eating and was still waiting for the coffee and finally got it. If someone had told me it would take that long to get a cup of coffee, I would have just gone to the place across the street. I wouldn’t have cared either way but why does it take 15 minutes to get coffee? If you can’t do it, just say so.
Morning 3: I knew better than to ask for anything to go, so I just sat down. Unfortunately, they didn’t have any of the hot food out even though the lady upstairs told me that the breakfast service started a half hour prior.
Before checking out, I saw a charge on my bill from the bar, which wasn’t mine. At 7:00 am, I went down to ask about it. The lady pulled the records and it was clear the signature wasn’t mine so she said she’d straighten it out and let me know. At 9:30 I went to check out and since I’d never heard back I asked. She said she couldn’t figure it out but she’d remove it from my bill. Over two hours and you can’t figure it out? And I don’t care if you can’t figure it out, just get it off my bill.
Also, no kiosks to print out boarding passes. I had to go behind the counter and use the computer there because I wasn’t going to give the guy my password. They can’t put one in the lobby? Really puzzling.
So, overall, my problems were resolved but it just seems if a hotel wants to position itself as an upscale boutique hotel, they should not create these problems for themselves. Or they should manage guest expectations and let them know if requesting a cup of coffee in a paper cup as opposed to a ceramic cup is an impossible task!
Rant over. Again, location is great, people are nice, but if you’re looking for friction-​free service, this is not your place. I’ve stayed at Hampton Inn’s that have it more together than these people.
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written by Carl Perkins, Danny Dill and Mel Tillis, here’s Patsy singing it

I wish I could give this hotel more than 5 stars!!!
The Trafalgar Hilton is, hands down, one of the best hotels that I’ve ever stayed at. I travel quite frequently for business and pleasure, and I can assure you that the Trafalgar is definitely top notch.
Everything about my stay was perfect. From the minute I walked into the hotel I was impressed. This is not your typical Hilton — it’s more of a boutique hotel with a chic/​cosmopolitan feel. All of the décor is super cosmopolitan and the mood lights in the elevators even change colors.
Front Desk/​Hotel Reception:
The receptionists are extremely professional, friendly, and accommodating. The receptionist that assisted me with checking in informed me of all the amenities of the hotel as well as the location of the restaurant, bar, gym, etc. She did an extremely thorough job of letting me know the «ins and outs» of the hotel, and she did so with a genuine, friendly demeanor and smile.
Guestrooms:
The guestroom that I stayed in was absolutely wonderful. It was extremely spacious, modern, clean, and comfortable. The bathroom was huge and stocked with a variety of spa toiletries. The room had a sitting area, flat screen TV, and other necessities such as a hair dryer, iron and ironing board, fridge, minibar, safe, and robe/​slippers.
Bar:
The hotel rooftop bar, Vista, was A.M.A.Z.I.N.G. Vista has the best views of London! The whole rooftop area is open/​exposed, so when there’s bad weather the area temporarily closes. Unfortunately, I only stayed at the hotel one night, and the evening I arrived it was raining. The staff at Vista, however, allowed me to enter the bar and take pictures even though the actual bar was closed.
Breakfast:
Breakfast at the hotel was very good. They offer continental breakfast items, hot breakfast items, cooked-​to-​order items, and even have a juice bar!
Other:
The hotel is within walking distance to Trafalgar Square, Big Ben, the London Eye, Soho, and much, much more! Charing Cross station as well as a couple of other tube stations are within walking distance.
Hilton HHonors:
I try to stay at Hilton properties quite often, and because of that I’m a Gold HHonors Member. Because of my HHonors status I was brought a VIP gift of fruit, wine, and two bottles of water in addition to receiving my standard Gold HHonors benefits.
The Trafalgar really knows how to treat its customers, and when I return to London I will definitely stay here again!

A great boutique hotel located in the center of it all. It’s literally across the street from Trafalgar Square and within walking distance to the National Portrait Gallery, St. Martin in the Fields, Piccadilly Circus, the theatre district, tube stations, and yummy restaurants.
The rooms are your typical minimalist European hotel rooms, but you’re in London. How much time are you going to waste in your hotel room? The staff is always friendly and helpful. However, the concierge Sam (not sure if he’s still there) is AMAZING! Just went out of his way to be of service, really had great tips on eats and things to do, and was super.
If you’re Hilton Honors member, you get complimentary breakfast (which helps out our wimpy dollar) when you’re travelling with kids. Also, they have connecting rooms just in case you decide you need some time away from the kiddies.
We’ve stayed here several times and is our go-​to whenever we are fortunate enough to be in London.

I would have given the Trafalgar 5 stars if the service had been better, yesterday was a gorgeous sunny day and all the bar staff were chatting, joking and laughing in the bar area (who could blame them, it was so hot yesterday!). My friend and I waited 30 minutes to be serve (we counted 20 people including us on the roof terrace and 5 members of staff) so it was hardly «buzzing». My friend’s food order was wrong and had to be sent back and she had to wait a further 30 minutes.
Poor service but with those views we coudn’t really fault the place! Lunch bites were average, I had fish cakes and my friend had the parma/​mozzarella/​artichoke salad.
Next time we’ll go just for drinks and we’ll stay there for hours, might as well as they make you wait for ages for your drink!

A hotel review is really a hybrid of the essentials of your stay (location, room, staff, common areas), but often it can be colored by one thing that interrupts the ease of your stay. I stayed at The Trafalgar Hotel for a week while in London for work and found the most important hotel traits to be excellent.
The staff was extremely friendly and very helpful, from the doormen to the concierge to the front desk staff, everyone was willing to help. I thought the rooms were beautiful. I like minimalism and if you don’t, you may not be as taken with the rooms as I was, but they were large and well laid out. The bed was extremely comfortable and there was a full desk and small table as well. The view from my room was great, out into the city and although I am no expert on this area, the location seemed perfectly suited for walking everywhere and being able to easily get to a wide variety of amenities in a short time.
Although this is a Hilton property, it does not have that feel. It feels more like a boutique hotel and if you can get a good deal here, your stay will certainly be worth it. The downside for me was the bar area and the downstairs café. I found them both lacking in true function and felt like the bar was too present upon entry, but in the end for me, my stay revolves around the location of the hotel, the comfort of the room and the helpfulness of the staff and in those categories, this hotel was great.

The Trafalgar is a wonderful hotel both in it’s location and that it has been nicely updated with generously sized modern rooms. The location is one of the reasons we continue to stay here with it in walking distance of many of the major tourist locations in central London including theaters, Covent Garden, Piccadilly Circus, British Museum, Portrait Gallery, etc. No need for a taxi or the tube for the most part and in many cases you will have an nice view of Trafalgar square.
The hotel is in many respects very modern with a modern lobby, bar, rooms, etc. but other than the neon lights in the elevators doesn’t over do it. Almost a boutique hotel but falls a bit short. The rooms are spacious (which isn’t often the case in London) with many modern ammenities. The service is generally very good.
The downsides are occasionally load music in the bar until fairly late in the evening during weekends and the price (but the later is an issue for most hotels in London).

This place is definitely modern, when I stayed there couple of months ago there was a DJ spinning in the lobby bar. There is no sign outside for the hotel, when my cab pulled up I literally said «is this the right place.» There is no big sign that saids «reception» or counter besides the bar, it was just couple of large tables with computers on it in the corner.
The rooms are actually pretty big for London, my room had everything I have come to expect from a executive level hotel. Modern chic inside the room with a flat screen tv and DVD player, the DO NOT DISTURB sign is unique and the products inside of the bathroom are different than the ones you find at other Hilton Hotels at least the ones in Europe and the States.
The location is on the corner of Trafalgar Square, one of the landmarks of London, so it is easy to tell someone where to meet you. If I was to go back to London anytime soon I might stay here depending on who I am with because been in England I do want a bit of British pomp-​and-​circumstance which this place do not offer. You can take this hotel and place it all over the world and it will fit in because its modern and chic but offers not sense of where you are once you stepped inside.

This place is a trip. In fact, it’s completely hilarious. One time I was staying here and went down to the basement for breakfast and there was a guy playing Bach on an electronic lute. An electronic lute!?! At breakfast!?! What the??? The guy was good too.
Impossible to find, but a stellar location. If it’s raining, you can be safe inside the National Gallery in 40 seconds!

Summary based on a few stays:
–can be hard to find since signage is understated, therefore terrible
–minimalist furnishings too minimalist
–ok breakfast in exec lounge
–service uneven
–great location for tourism
–some of the rooms in the back have a great view of the adjoining office block

There are neon lights strobing in the elevators.
I stayed at the Trafalgar over the summer while in London to attend a movie première. I appreciated its unassuming exterior, polite and efficient staff, and minimalist room design. But, I think the overly trendy Swedish minimalist lobby bar will fade in a couple of years. And, be prepared for your room to be unavailable when you arrive, and once you have secured it, expect it to be very warm.
The beds were both firm and plush, with crisp white linen sheets and light down comforters. Though our room only afforded a view of the impeccably clean alley, some have Trafalgar Square as part of their vista. And, I loved the tall European tub, celadon tiles, and myriad looking glasses that rendered my bathroom a luxurious spa.
Delicious Indian hors d’oeuvres are available at the rooftop terrace bar, which keeps somewhat erratic hours, and we enjoyed ordering decent room service at all hours. The breakfast bar contains a great variety of foods, including cured meats, cheeses, cereals, and pastries, but is not remarkable for its freshness or keen flavors. Recommended, but not as an outstanding luxury hotel.

Last night, I went to this really fabulous party at The Trafalgar Hotel for World of Wonder Productions.
I tapped myself into my dress and dolled myself up! «The Beautiful People» is right. I rubbed elbows on the roof-​top terrace on the 6Th Floor of the Trafalgar.
I don’t smoke, only in a «fake» way, but I stood outside in the open air bit for a while and looked down at Trafalgar square and all the bright lights. It was a great view from the 6^th floor.
The inside patio was warm and well lit with comfortable couches and The World of Wonder Ice Sculpture poured vodka.
There was an open bar with all sorts of drinks and nibbles served by waiters in suit jackets
It was an amazing party put on by amazing friends. You’ll love to host your event at the Trafalgar. It is decedent.