The Piano People

I arranged for The Piano People to move my piano as they have 15 years in the business and this seemed reliable enough for me.
Only two men arrived to move the piano when I normally see three men. They struggled and one of them was constantly getting annoyed and shouting at his colleague, which was worrying me as his stress would only lead to a bad job.
When it arrived at its destination, there was damage along the bottom of the piano, two quite noticeable chips and it had gone through to the wood. When I told them about this, they said that they would get a colleague to contact me and attend to fix it so that it would be good as new.
This was fine, but I heard nothing after two weeks. I had to call them and chase them up, and they said they would chase their colleague up. It went on and on like this for just over two months, with no one contacting me, so I had to call the company and chase this up. When I was eventually contacted the man attended and fixed the piano and did a very good job.
But after two months and many phonecalls to get them to fix the problem they made, I realise now that The Piano People would never be on my list of companies to choose from in the future. I would definitely pay more for a company that will act more professionally. Its just not worth the stress! Avoid this company if you are like me and prefer a stress-​free life !!!