Two things: (1) Excellent service — you can tell that the people working there make it a priority to help customers and to do whatever it takes to delight them /reassure them, and their responsiveness to both email and calls is excellent (2) It’s one of the very few 24h print shops I know of in central London(their Green Park branch at 1 Curzon St), and they also have 7 other convenient locations, most open by 8am(check their website). Last night I had a small but rush job due to an unexpectedly molasses-slow printer, and the Curzon St branch in Green Park gave me a couple of quotes very promptly. I ended up not confirming till this morning. About 30 mins after I put in the order, a very sensible person suggested that I should try to do this at Fenchurch St instead, much closer to my final destination on Bishopsgate. When I contacted Curzon St to say I wouldn’t need the docs anymore but I’d of course pay, they said«Don’t worry about it at all and here is the name of the staffer at Fenchurch St who comes in before 8am, just email her and it’ll be fine.» And indeed it was — and when I was at Fenchurch St to pick up my print job, the woman also paying said to the staffer, «Great job, thanks as always.» Thanks Phil, Marcin and Anna for your help last night and this morning. Looking forward to using The Color Company again for our future printing needs.
Laura N.
Tu valoración: 4 San Francisco, CA
Let’s just put it out there: The British need to make up their minds on the«U» factor. Is it color or colour? ‘Cause either way, it seems like I’m always wrong here.(Or would that be wroung?) «Without or Without U…» as Bono would say. Anyway, once you get over the lack of U in The Color Company, you’ll find yourself in a nice little printing shop. It’s listed in Google as FedEx/Kinkos, which seems to either be their partner, model, or recent acquisition. Whatever the case, it was super-Bieber-awesome to find everything from printing and faxing to passport photos and overnight FedExing. …Especially that overnight FedExing. Clutch.