The Carphone Warehouse

Completely crap service.
Being an american, not quite clear how the top up pay as you go monthly works at a multi-​carrier store like Carphone Warehouse. Tried to ask one of the employees and they cut me off and told me to stand in line. Then, when I finally got up to the desk, the guy sold me the top up and then proceeded to move on to the next customer before he even helped me load it onto my phone. When the load didn’t work, I was forced to wait in line a second time. Upon reaching the same employee again, they helped me load and said that it «should work» in 10 minutes. An hour and a half later, the top up still hadn’t worked. I had to call the carrier. Ridiculous and absurd.

It’s a typical shop on the high street, but the customer service is pretty good and they are very friendly too.
I’m happy to say that i bought my phone from them and have not had any problems so far.