Snappy Snaps

Photo processing with a blackened heart — Putney Snappy Snaps.
I am usually very generous with my «stars» and try not to slag off when slagging off could be avoided, however this time around I feel the need to vent after a rather shocking and disheartening photo processing experience.
After volunteering as a builder/​reporter in Central America to help build a home for a family in need, I decided to use Snappy Snaps to process some family portrait photos I had taken. These 8×10 photos would then be framed and mailed over to the project’s coordinator, where they will then be hand delivered to this impoverished family to display in their newly built home. A simple and kind gift that went terribly wrong…
Upon picking up the ridiculously overpriced photos, I realised that they were incorrectly sized — my 8×10 request was transformed into an 8×12 (without letting me know). My other 8×10 photo was kept an 8×10, but the 2 people on the edges of the image we chopped in half to fit… as if I wouldn’t even notice!!!
So here is the kicker. After explaining that I wanted the photos resized and properly cropped (and then having to come back 30 minutes later to pick them up) I noticed that an extra 5×7 image was included (worth maybe £3). Rather than taking it for free, my conscience got the better of me (or perhaps I’m just terrible at being sneaky) and I mentioned to the evil lady behind the counter that I had an extra photo. She then snatched it from my hand and told me I could not keep it without paying. She decided that she would rather throw away this photograph of a poor Honduran family in the trash than give it to me to mail as a gift. Even after explaining this to her, the photo lab meanie tossed it away.
I won’t be using Snappy Snaps for photo processing anymore. Su servicio es terrible!