Sanctum Soho

Good food but awful deserts, for the price almost the same as the Savoy I expected much more… it definitively doesnt worth 5 stars. Excellent service though.

Came here for pre-​comedy drinks — it’s a really random place, but lovely at the same time. How so? I here you ask. Well upon entering the bar (which is part of the Hotel) it looks very grand and has lovely décor… but, on closer inspection, the wallpaper was decorated with skulls and there was even a skull on display. Although it didn’t seem to fit the with the décor… it actually works — giving it a rather quirky feel to the fancy hotel bar. The drinks are pricey, but a nice bar to pop into when you feel like splashing the cash (or want to go for pre-​drinks before going to the Amused Moose comedy downstairs).

Went for gentlemens afternoon tea with 3 friends. Service was poor. Exceptionally overpriced. Food was ok.
For £50 (+12.5%) per head (+ any drinks) for afternoon tea. You have relatively high expectations. Which were not even nearly met.
My friend was late, so they offered to not bring the food until they came. Great! We ordered beers (no offer of any tea… Which was on the menu, gentleman to drink tea!!), but one friend ordered a water to which our waitress said «really!?» And smirked.
Then my friend came. But our food didn’t. We waited 15 minutes before asking a different waiter for it. He then brought it the 1 metre walk from the pass to our table.
Food was ok. Nothing special.
Then we got our «tankard of jack Daniels», which was in actuality, a glass of jd. No offer of tea or coffee.
Then we got given our bill and cigars. No attempt to sell us the nicer cigars.
We were offered to be shown upstairs. We say yes. She the. Walked off and started chatting to colleagues behind the bar. We waited but then just found our own way (the lift needed a card to make it work. Thanks reception guy!)
Roof terrace was super busy. We found two tables inside (with ashtrays) but were told we can’t sit there. Despite the reservation not starting for an hour. So we stood outside. The left.
All in all it was £65 for a beer, a jack Daniels, a poor cigar and not enough food that has the «lets make portion sizes small and charge more» feel about it.
There are lots of afternoon teas on London. I’ve done several and this was by far the worst. Huge waste of money. Don’t bother

Ok, we didn’t actually stay at this hotel. We decided to leave Paris and head for London a day early and our hotel was booked. I found this hotel and made a reservation and took a cab there. When we got there I realized I had made it for the wrong day and they had no rooms available! The guy at the front desk and the manager were SO NICE! They called around to try and help us find a place and let us use their phone and were so helpful. Plus in the hour+ time we were there I heard them interact with other clients and they were amazingly gracious and helpful. I will definitely go back here when they have a room available! Just wanted to give them a shout out for being so kind!

The issue that I have surrounds the online reservation system for their restaurant. I made my reservation for afternoon tea using their online system. I received a confirmation that all was confirmed. 2 days before the event I received an email asking for my credit card information and menu choice. I replied back saying I was not comfortable transmitting my CC info via email. On the menu items I had to ask for them to be sent to me so I can choose. This was done over various emails. Never was I told that my reservation was at risk of being canceled. On the day of the event we showed up promptly at the reserved time and were told they tried to contact me via email and phone. I did receive emails but never a phone call. Then the person goes onto tell me about the mistakes I made in THEIR SYSTEM. Their flawed system is not a concern or fault of mine. I am not judging the quality of the meal as we didn’t have one. The place looks and feels miss-​managed. Hopefully they will get their act together. I will never know as I will never be heading back. Too many quality places in Soho to accept the treatment given by this place.

Didn’t see any rock stars but did see a strange guy in 30s clothes with a hat who open the old style gated elevator. Slowly worked our way to bar at the top of the hotel. Small cosy bar with even smaller outside seating and smoking area. They sell cigars (add a star). Decent drinks and service but nothing super special

Wonderful hotel and very expensive — but I wasn’t paying.
Great location, so near all the major tube stops and a short walk to Berkley square.
The bar area is as some have mentioned very rockstar, but sometimes that description is lost on me…
Some rockstars smell of vomit and have poor bowels due to excessive toxin use. Some rockstars are now sober and still very cool, so I will go for the latter rockstar with this place, the Eric Clapton of hotels if you will.
Staff are professional and efficient.
Food is very impressive too. If you can afford it, stay here.

They call it London’s rock n’ roll hotel. Who is they? I think the Sanctum itself. I don’t know if I would agree, really. But, that said, I do really like this hotel. I’ve stayed in two different room types here, over the course of 4 – 5 stays overall. The crash pad is tiny — it is a giant king bed and a tiny bathroom, and really, that is about it. If you’re staying for more than a couple of days you might feel a little cramped. The Deluxe room is much nicer and well worth it.
The rooftop bar is fun and nice and private. I was once told that the hot tub is open for 23 hours a day. Never ate at the restaurant, but the jelly belly jelly beans from the mini bar are well worth the £3!

This is not somewhere you stay if you are being frugal wi the wallet as the hotel is boutique, very funky but also pricey.
I’ve stayed here a couple of times now, the first time I had the benefit of meeting one of the owners (manager of Iron Maiden) and ended up drinking up in the rooftop lounge until the small hours which was like being in an extra in a rock documentary. The rooms are exquisitely appointed and priced from ‘gulp’ to ‘omfg’ rates.
My latest stay we also used their facility for a customer event and it lends a great style and attitude to the day, catering was good, the cinema was big enough for a fair few seats.
My personal favorite thing from this is that on room service you can actually order an electric guitar and amp… What the hell is hat all about :-)
Anyhow, if you want a special weekend in London and want to stay somewhere with a different twist AND Witt he likelihood of bumping into a celeb or two then this is a highly recommended place to stay.

I am surprised to be the first to leave a review for this hotel– it is in one of the best areas of London and extremely hip. I stayed there since it was very close to my clients UK office– I would only stay there again for its proximity to the office. If you are travelling for pleasure, I would recommend about 10 other 5 star hotels besides the Sanctum Soho. I did give it three stars because the bed was comfy, the chocolate (for purchase) was delicious, and the concierge as well as one guy at the front desk were great. The downsides– The room was expensive/​super small, and overall it was a bit snobby.